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Lexus nav systems are acting up nationwide (updated)

According to owners, they have to disconnect the car battery to get it working again.
Richard Lawler, @Rjcc
June 7, 2016
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As upgraded systems bring cars closer to other connected devices, it's inevitable that they suffer from some similar issues. Today many Lexus owners were afflicted by a problem that saw their head units stuck in some kind of reboot loop. Derik Gutowski posted a video of the sequence on YouTube, showing it start to boot before showing a purple screen and then beginning the cycle again. On a Lexus owner's forum, posters suggest (as apparently directed by dealers) pulling the battery cable for ten minutes, which forces a manual reset and gets things working again.

Lexus tweeted that it is working "around the clock" on a fix, and a spokesman told Bloomberg that the problem may have been caused by an application in the software updates it delivers via satellite. Of course, requiring a battery pull to reboot is one thing when it's your laptop or phone, and an entirely different feeling on a $40,000+ luxury vehicle and the responses of owners show it.

Update: Lexus tweeted out a statement, blaming the error on "errant data from our traffic and weather data service provider." The problem affected 2014 - 2016 model year Lexus vehicles and the 2016 Toyota Land Cruiser, however the company has corrected the data. If you're still experiencing issues, a forced reset and clearing the data (caused by disconnecting the battery for a bit), should resolve it, otherwise owners should contact their dealer.

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