Latest in Gear

Image credit:

Uber test lets riders record audio via its app if they feel unsafe

Following a storm of bad press, the company is trying to improve passenger safety.

Sponsored Links

PHILIP PACHECO via Getty Images

Uber has faced significant criticism for its approach to rider safety, particularly regarding the issue of sexual assault complaints from riders against drivers. Recently, the company reportedly told its staff not to disclose assault reports to the police, kicking off another storm of controversy. Now, the company is making efforts to make riders feel safer by reportedly testing a feature which lets them record audio from their smartphone and send it to Uber if they feel uncomfortable during their trip.

The record audio feature was uncovered by Jane Manchun Wong, a researcher who reverse-engineers apps to find new features and who has a track record of accurate findings. She announced the finding on Twitter but says she didn't test out the new feature because she was on an actual Uber ride when she found it.

Uber has made previous efforts to introduce safety measures like the RideCheck feature which summons help in the case of an emergency. The new record audio feature seems to be an effort along a similar line, putting safety tools within the app itself. Chinese ride-hailing company Didi Chuxing introduced a similar audio recording feature following the rape and murder of two female passengers.

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Comment
Comments
Share
Tweet
Share

Popular on Engadget

Apex's electric supercar includes an AR race coach and partial self-driving

Apex's electric supercar includes an AR race coach and partial self-driving

View
BMW will discontinue its iconic i8 hybrid sports car in April

BMW will discontinue its iconic i8 hybrid sports car in April

View
Tesla starts delivering the Model Y

Tesla starts delivering the Model Y

View
'Modern Warfare 2' remaster reportedly goes on sale tomorrow

'Modern Warfare 2' remaster reportedly goes on sale tomorrow

View
NBA reportedly plans 'players-only' 2K tournament that will air on ESPN

NBA reportedly plans 'players-only' 2K tournament that will air on ESPN

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr