Apple says apps must offer a way to delete your account starting in early 2022

Users in some countries have another way to report issues with apps too.

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Kris Holt
October 6, 2021 3:31 PM
In this article: ios, apple, news, gear, macos, app store, app, ipados
UKRAINE - 2021/09/23: In this photo illustration an App Store icon logo is seen on a smartphone screen with an Apple logo in the background. (Photo Illustration by Pavlo Gonchar/SOPA Images/LightRocket via Getty Images)
SOPA Images via Getty Images

Developers who let users create an account in their iOS, iPadOS and macOS apps will soon have to offer people a method of deleting their accounts in apps too. Apple says that as of January 31st, all app submissions (including updates) will need to include the option.

The company announced this requirement alongside other App Store guideline changes at the Apple Worldwide Developers Conference in June as part of a push to give users more control over their data. As The Verge notes, Apple is only requiring developers to let people "initiate deletion of their account from within the app," so apps might send you to a website or even a chat with an agent before you can actually close your account.

It remains to be seen how useful this requirement will actually be in practice, given the tricks many developers employ to encourage you to remain as a user. Still, if you have an account in an app, deleting it will be slightly less of a headache, which can't be a bad thing. This will hopefully make it easier for people to ditch subscriptions and apps they aren't actually using. 

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Not now

Elsewhere, App Store pages on iOS 15, iPadOS 15 and macOS Monterey (which is still in beta) now have a Report a Problem button, so you can flag any issues or concerns you have with an app to Apple. The feature is available in Australia, Canada, New Zealand and the US for now. Apple will roll out the button to more regions later.

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Apple says apps must offer a way to delete your account starting in early 2022