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Facebook inexplicably logs out iPhone users

It's not just you -- Facebook seemingly logged out everyone's iPhone on Friday night.

The Facebook logo is seen on an iPhone in this photo illustration in Warsaw, Poland on December 17, 2020. Facebook has disabled several features on it's Messenger app to comply with new data usage rules currently being put in place in the EU as aprt of the ePrivacy Directive. (Photo illustration by Jaap Arriens/NurPhoto via Getty Images)
NurPhoto via Getty Images
Richard Lawler
Richard Lawler|@Rjcc|January 23, 2021 1:17 AM

Facebook isn’t down, but it did start an odd trending topic on Twitter Friday night as confused iPhone owners tried to figure out why the social network logged them out. I haven’t found an explanation for why this happened, but it appears that everyone accessing the app via an iOS app has to log back in, and many people who use SMS two-factor authentication were initially having trouble reconnecting.

Based on social media posts, many of the people with two-factor authentication enabled were eventually able to log back in, but the SMS codes were very slow to send, and some have had to upload pictures of their ID to regain access.


A Facebook spokesperson gave Engadget the following statement: “We’re aware that some people are currently having trouble accessing Facebook. We believe this was due to a configuration change and we’re working to get things back to normal as quickly as possible.”

Update: According to a Facebook spokesperson, “On January 22, a configuration change caused some people to be logged out of their Facebook accounts. We investigated the issue and fixed it for everyone earlier today. We’re sorry for the inconvenience.”

Facebook inexplicably logs out iPhone users