After a spate of accidents on its Tread+ treadmill, Peloton temporarily moved the basic running mode of Tread+ behind a paywall so non-authorized users couldn't gain access. Now, all users will be able to use the "Just Run" feature without a subscription and still be able to lock it up with a pin code, the company told The Verge.
Peloton recalled its Tread and Tread+ treadmills in the US and Canada after several reports of injuries and one death. The company subsequently released a software update that required a passcode to use the basic running mode, but the feature was only available to subscribers. To offset that cost, Peloton gave users the subscription for free for three months, with the promise that an update was coming.
The Tread Lock feature locks the device if you haven't used the treadmill in 45 seconds and aren't in a class. You then need to input a four-digit code before it can be used again. The aim is to prevent it being accessed by inexperienced users — especially kids — following 29 reports of injuries to children, including second- and third-degree abrasions and broken bones.
While the update was inconvenient for non-subscribers who purchased the $4,000+ devices, Peloton did make it possible to do basic running without paying. As part of the recall, Tread+ owners can get a full refund if they decide to return their treadmills by November 6th, 2022, according to the US Consumer Product Safety Commission.