Whether you’re used to working from home or are connecting remotely for pandemic-related reasons, this is not the time to be cut off from your team. Unfortunately, the communication service Slack is suffering a major outage, causing messages to fail and preventing users from connecting. The service’s issues have lasted about a half-hour so far with no word on exactly what the issue is or ETA for a fix.
You can keep an eye on the Slack status page to see when things are resolved, or maybe just go for a socially-distanced walk or watch something on TV. And if you can’t go offline, then have you heard that Google Meet is available for free?
Update (8:45 PM ET): Slack reports that “Some customers may be seeing improvements” and some of us are able to connect now. If you’re still offline, the company says it will have another update in about 30 minutes, so stay tuned.
Update (10:45 PM ET): According to Slack, service should be fully restored now.
Very sorry for the trouble! We are working to get this fixed and will be providing updates here: https://t.co/AALbQGKf60— Slack Status (@SlackStatus) May 13, 2020
Everyone should be able to connect to Slack now. If you have any further trouble, please let us know at email@example.com. Apologies again for the interruption to your work. We appreciate you sticking with us.— Slack (@SlackHQ) May 13, 2020