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American Airlines: iPads prevent pilot back injuries
Many airlines have embraced the iPad as a way to replace the 40-pound flight bags containing charts and manuals, but until now there's been little talk about how those tablet deployments are going. At the Tablet Strategy conference in New York yesterday, American Airlines VP of Airline Operations Technology Patrick O'Keefe discussed how the airline is aggressively moving ahead with adoption of tablets and the benefits that are already becoming apparent. All of American's 8,600 pilots will have iPads by the end of May, each device containing over 3,000 pages of material that used to be printed out and manually updated. Now the charts and manuals are digitally updated, saving flight crews a lot of busy work. But the biggest win for American is in terms of crew safety, as O'Keefe noted that "We've reduced the single biggest source of pilot injuries, carrying those packs." In addition, "we are now able to save $1 million in fuel costs and stop printing all the page revisions." American has worked closely with Apple to lobby the Federal Aviation Administration to allow more use in flight. As a result, "American is the only carrier in the world with permission to use iPads at all phases of flight, including letting our pilots use them below 10,000 feet," said O'Keefe. That's not to say that American Airlines is an iPad-only company; all 16,000 flight attendants have Samsung Galaxy Note "phablets" that are used for managing food service and seating, or providing gate information for connecting flights.
American Airlines brings Gogo's Ku-band, ATG-4 internet to latest A320 and 737 aircraft
If you wind up cruising in one of American Airlines latest airliners, you'll likely be pleased with the WiFi that's also onboard. Gogo recently announced that its Ku-band satellite and peppy ATG-4 internet connectivity will be available on AA's latest Airbus A320 and Boeing 737 deliveries. The mixture ensures you'll be able to get online whether you're over the seas or the connected ground below. You'll find more info in the press release after the break, and expect it all to be available before the earlier part of this year flies by.
American Airlines becomes first FAA-friendly carrier to use iPads through whole flights
You don't have to wait for an FAA rethink to use your iPad on an airliner below 10,000 feet -- if you're part of an American Airlines crew, that is. As of this month, the air carrier is the first cleared by the FAA to use iPads in the cockpit at every point during a flight. The program starts just with Boeing 777 pilots at first, but it should eventually grow to save $1.2 million in weight-related fuel costs per year across the airline, not to mention a few trees and the strain of 35-pound flight bags. American is confident enough in the tablet switchover that it plans to stop handing out any paper updates to its charts and manuals as of January, just days after its entire fleet gets the regulatory nod for iPads at the end of this year. We just wouldn't anticipate Android or Windows tablet rollouts anytime soon. American isn't opposed to the concept, but it's only promising that slates beyond the iPad will be "evaluated for use" if and when the FAA applies its rubber stamp.
AA gives OK to place iPads in airplane cockpits
Soon, pilots from American Airlines will be able leave their oversized flight manual behind and grab their iPad when they hop into the pilot's seat. According to a report by The Next Web, the FCC gave the airlines the necessary approval to use the iPad as part of an electronic flight bag. In a first for the travel industry, the Apple tablet will be available for pilots to use during all phases of flight. Besides pilots, American Airlines also wants to equip their flight attendants with tablets so they can better manage travelers and meet their needs. The iPads will be available to pilots of the company's Boeing 777 planes in the coming weeks. After the company secures approval, it will then roll out the iPad to other fleet planes by the end of 2012. The airline hopes to stop issuing paper revisions of its manuals and navigation charts by January 2013.
Daily Update for December 14, 2011
It's the TUAW Daily Update, your source for Apple news in a convenient audio format. You'll get all the top Apple stories of the day in three to five minutes for a quick review of what's happening in the Apple world. You can listen to today's Apple stories by clicking the inline player (requires Flash) or the non-Flash link below. To subscribe to the podcast for daily listening through iTunes, click here. No Flash? Click here to listen.
Reports: American Airlines wins FAA approval for in-cockpit iPads, will launch Friday
If you fly as an American Airlines premium passenger, you'll get to play with a Galaxy Tab. If you actually fly the plane, though, you'll have to make do with an iPad. According to ZDNet, the carrier has already won FAA approval to use iPads "as electronic chart and digital flight manual readers," making it the world's first airline to be totally tablet friendly. A source close to the situation tells ZDNet that AA "will begin iPad operations on B-777 aircraft" before expanding to other planes, and that both first and second generation devices have been cleared for cockpit use. An AA pilot, meanwhile, tells TechCrunch that the company's tablets will feature JeppTC (a flight chart app available in the App Store), and that all onboard slates will be required to fly with an extra battery. The program, slated to kick off this Friday, could also offer substantial savings in paper and fuel costs. According to Seattle Pi's estimates, a single iPad would replace some 35 pounds of paper per year, translating to approximately $1.2 million in saved fuel costs. Insiders say United and Delta are pursuing similar initiatives, with the latter reportedly looking for an Android-specific solution, though at the moment, only American Airlines has won the FAA's seal of approval.
Gogo to bring enhanced WiFi to Virgin America, expands video streaming on American Airlines
Virgin America's in-flight perks are getting even perkier. This week, the domestic carrier announced that it's bringing Gogo's ATG-4 service aboard its fleet of aircraft, in a move that promises to enhance in-flight WiFi capacity by a factor of four. The upgrade is slated to roll out during the first half of 2012, when the company will begin outfitting its planes with Gogo's directional antenna, dual-modem and EV-DO Rev. B technologies. But VA isn't the only airline getting in on the Gogo game, as the in-flight entertainment company announced this week that it's expanding its new video streaming service to American Airlines, as well. American, as you may recall, became the first airline to test the Gogo Vision service back in August, aboard its fleet of 15 Boeing 767-200 planes. Now, the streaming product is slated to expand to a full 400 of AA's aircraft, bringing about 200 movies and TV shows to entertainment-starved passengers. Movies will be available for 24 hour rentals, with TV purchases good for a full 72 hours. Unexpired rentals, meanwhile, will still be available once you land and can be accessed with the same browser and device you used aboard the flight. No word on final pricing, though Gogo is extending its introductory offer ($1 per TV show and $4 per movie) through October 15th. Taxi past the break for more details, in a pair of press releases.
Samsung Galaxy Tab spreads wings, flies to premium seats on American Airlines
Move on over, Delta. The 200 iPads at your JFK terminal may entertain some folks waiting to board, but before the year's out American Airlines will start switching out 6,000 in-flight entertainment systems with Samsung 10.1-inch Galaxy Tabs. Sammy will be customizing the Honeycomb slates with flight related "features" including AA's streaming service mentioned last month, and possibly even adding "expanded memory" for the devices -- no word on how, though. Panasonic's console has some competition it seems. It's notable that these will only be available in "premium cabins" on a handful of long-distance routes, and unless you're flying in a 767-200, WiFi access -- a separate purchase, by the way -- may not be available. We've embedded some PR with the details for all you jet-setting tablet enthusiasts after the break.
American Airlines testing in-flight media streaming, staying curiously mum about content selection
American Airlines would like you to pay for movies and shows you're used to getting for free to give you a new way to keep yourselves entertained at 30,000 feet. The airline is testing Aircell's forthcoming service that will let you stream flicks and TV programs to your own WiFi-enabled device. Aircell, the company behind Gogo in-flight WiFi, is curating the library of content, and for now, it's unclear just how extensive the selection will be (last time we checked, the company was staying mum about content partners). And we definitely wonder how smooth the streaming will be on a crowded flight full of web surfers... you know, considering that Gogo already compresses JPEGs on everyday websites. And really, it had better be -- otherwise, you're better off with the complimentary shows and movies bundled into that built-in entertainment center right in front of you. All questions that will get answered when the service launches this fall.
Delta, AA iPhone apps could be worth a million frequent flyer miles
Participants in Delta's SkyMiles or American Airlines' AAdvantage frequent flyer programs, or anyone who would like a chance to win a million frequent flyer miles, should head over to the App Store now. Both airlines are providing contest incentives to get people to use their apps. American, for example, is holding the "Mobile Million" contest. Just download and install their app by October 15th, play a few games of sudoku (among other things, the AA app has a built-in sudoku game...), and you could win one of many prizes, including the grand prize of one million AAdvantage miles. Delta started the war of the contests with their "One App. One Million Miles" contest, which runs through September 29th. The big prize here is one million Delta Sky Miles. You have to be a Sky Miles participant to enter this contest with the app. If you're not, it takes less than a minute to join the program. Although your ability to use all those frequent flyer miles is subject to availability of reward seats, it's still a heck of a prize, and it costs you nothing to enter either of the contests except a little bit of time. [Tip to Gadling from @LuxeTiffany]
American Airlines launches online widget to sniff out WiFi-equipped flights
You may bang on the legacy airlines, but American Airlines has a good thing going here with Gogo. The outfit has just completed installation of in-flight WiFi on 150 of its MD-80 aircraft, and in order to give you a better idea of how to prepare, it's now launching an online widget that'll let you know if your bird will enable web surfing when you get on. The tool is completely web-based, so any PC or smartphone can access it; the only real knock is that it only informs you of a "yes" or "no" 24 hours prior to departure, so it's still impossible to book a flight 3 months out and know for certain if you'll be able to hop online. This is definitely something that should be adopted by the other airlines (pronto!), but we can't help but dream of the day when something like this is unnecessary due to in-flight internet becoming completely ubiquitous. Ah, the future -- how you tease us so. Demonstration vid is after the break.
American bringing in-flight WiFi to over 300 planes
All hail the laggard! With pretty much every other US-based legacy carrier already on board, we were beginning to wonder if American Airlines even got the memo that in-flight WiFi was in serious demand. At long last, the company has made clear that it plans to equip more than 300 MD-80 and Boeing 737-800 aircraft used primarily in the United States with high-speed WiFi capability (over the next two years). If you'll recall, American announced early on that it was game for trialing the tech, but until today, it had yet to make a commitment large enough to make you consider signing up for its credit card and bankrolling those frequent flyer miles. We're expecting more details to emerge soon, but feel free to start pestering its agents with the whos, whats, wheres and whens.
Delta pushes in-flight WiFi plans ahead, Gogo to hit 2,000 planes in 2009
Here's something that doesn't happen everyday with legacy airlines -- an announcement that something is actually ahead of schedule. After hearing that Delta would equip its entire US fleet with Aircell's Gogo in-flight WiFi in 2009, along comes a release from Aircell that says otherwise. In fact, it proclaims that "Delta Air Lines is expected to launch service before the end of 2008." Furthermore, the company has confessed that "most major US carriers are in advanced discussions with or are already contractually committed to Aircell," which certainly bodes well for avid travelers who take issue with long periods of disconnection. Aircell is hoping to have its in-flight internet tech installed in 2,000 commercial aircraft by the end of 2009 -- talk about making the friendly skies "friendly" again.[Image courtesy of Gadling]
American Airlines goes live with in-flight WiFi service
At long last, "you are now free to surf the intarwebz while flying." Okay, so maybe it has been possible in the past, but American Airlines is taking a huge leap forward in the US market today by giving passengers aboard long-haul Boeing 767-200 flights the option to hop online during the trip. The GoGo service, which is being provided by Aircell, will charge customers $12.95 for access to the world wide web, though Reuters points out that VoIP calling is "not available." Delta, US Airways, et al. -- time to get with the program.[Via Dallas News, thanks Travis]
American Airlines rolling out in-flight WiFi to 15 more jets
American Airlines ran a "dress rehearsal" of its AirCell-powered in-fight WiFi service last month, and it looks like it was a success -- the airline is set to expand the trial to some 15 jets over the coming weeks, with tests expected to last six months. The tests are apparently more to evaluate the speed and reliability of the wireless connection, rather than to study the impact on the plane's avionics, so it looks like this is finally happening -- we'd recommend against wearing your WiFi-detector shirts through security, however.[Via Wired]
American Airlines to test in-flight WiFi tomorrow
You heard right, folks. American Airlines is planning to open up the world wide web to passengers on board an unspecified round-trip flight from New York's John F. Kennedy International Airport and Los Angeles. The Gogo service, provided via Aircell, will be free for patrons tomorrow, but will eventually run users $12.95 for flights greater than three hours and $9.95 for trips under said threshold. We're also told that more trials are expected to get going on flights between New York and San Francisco and New York and Miami, though no time frame is given for when the service would escape the beta stage and hit mass implementation. Additionally, the Gogo system is supposed to "prioritize the flow of data so that passengers downloading movies or large documents won't prevent other passengers from getting their email," so don't expect to use that excuse for not sending in those Q2 close reports.[Via Jaunted]
Video: Mossberg reviews, likes Aircell's Gogo in-flight WiFi
His preeminence, oh lordship, oh liege, (uh hem) Walt Mossberg, just returned from a US test flight on a small business jet equipped with Aircell's new Gogo WiFi service. He tested multiple devices including Dell and Apple laptops, a Blackberry, iPhone, and WinMo-based cell and found them to all perform flawlessly, albeit, at speeds ranging from 266Kbps to about 1.4Mbps. Typical speeds clocked in at 500Kbps to 600Kbps -- upload speeds were a more modest 250Kbps to 300Kbps. Aircell promises a similar experience on large commercial planes with multiple connected devices. These speeds were good enough for Walt to surf the Web and check email (both prioritized on Gogo's network) as he would in the office but not quite fast enough to deliver smooth video streaming. Fortunately, (or unfortunately depending upon your opinion) the service blocks all VoIP services like Skype. Gogo WiFi will cost $12.95 for flights of three hours or longer, and $9.95 for shorter trips -- free for limited access to AA's website, Frommer's online travel guides, and select articles from The Wall Street Journal. It's scheduled to launch next month on American Airline flights between New York and LA, San Francisco, and Miami -- it will then head to Virgin America and other airlines if things go well. See Walt's head talk from the bowels of embedded video after the break.
iPhone on the Road: a substitute for paper boarding passes
Some things sound really cool -- until you actually have to step up and do them in real time. TUAW reader Gerald Buckley's story about traveling with his iPhone strikes me as belonging to this class. When he approached the American Airlines counter to use his iPhone as a boarding pass, the coolness quotient for his entire trip got bumped up several notches. It seems that he navigated over to AA.com using Mobile Safari, signed in and displayed a PDF of his boarding pass on-screen. The American Airlines counter agent in San Antonio "humored" him and scanned the barcode as displayed on his iPhone. The scan worked, and Buckley proceeded with his travels (much to the envy and amazement of his fellow passengers, no doubt). Here's the thing though. If it were me, this would have totally gone another way. First, while waiting on line, I would have had bad WiFi. It would have taken me about 20 minutes to type in my information and the people behind me on line would have been coughing *significantly* to get me to keep moving along with the line as I tried to type, move all my luggage and possibly keep three extremely rambunctious children in order. Finally, I would get to the gate agent and I would have gotten the snarky impatient version -- somehow I always do. Assuming that I could even get all the typing and navigation done, I know in my heart that the response would have been "you need a printed boarding pass, ma'am." Of course, this is entirely academic because I have not been granted a boarding pass for the last 5 or 6 years due entirely, I'm sure, to my last name. It's always "You must check in at the counter" -- which is way easier than even a boarding pass because I just swipe my credit card. All that having been said, TUAW congratulates Mr. Buckley's ingenuity and offers the example of his experience to speed you your travels in a uniquely geek fashion. If you've got the travel bug (with or without your iPhone), be sure to visit our sister site Gadling for all things flight-related.
Aircell gets FAA approval for in-flight internet
So Aircell just nabbed itself the first and only approval from the FAA for air-to-ground mobile broadband for US domestic flights, meaning we're that much closer to in-flight internet. So far the approval just covers the Boeing 767-200, which means Aircell can start prepping equipment to cover the 767-200 fleet of American Airlines this year, but they're also prepping to cover the Airbus A320 fleet of Virgin America. Routes between LA, SF, NY and Miami are going to get priority treatment. Aircell's Joe Cruz was also quick to point out that this approval paves the way for future aircraft approvals, which certainly can't come soon enough. [Via Phone Scoop]
American Airline's WiFi will cost $10-$13, anti-missile system still free
As you know, American Airlines is prepping in-flight WiFi in addition to, uh, anti-missile systems. Good news on the former, pricing is set. Good if $10 WiFi for flights less than three-hours or $12.95 for longer flights excites your fiscal sweet-spot like it does American's. Rollout will begin this summer on AA's 767-200 jets before rolling out across its entire fleet.[Via WNN]