Atari customers getting testy

Atari's reputation for solid customer support (relative to say, 2KSports) is being put to the test in their community forums where fans are complaining about car trouble in Test Drive Unlimited, particularly:

• No sure-fire way to run into friends/clans members in free roam, plus

• The car trade feature has been disabled as a temp fix to a data loss problem, which effectively disabled an achievment.

According to reader Aragom, Atari has acknowledged these issues and ultimately promised a patch in November, but the extended silence didn't relieve the road rage? These guys were the gold standard for customer service at the TLU release, when we praised their prompt response to complaints and feedback-friendly approach. Is this as good as it gets for the pissed and the patchless, or are people being just a little too testy with Atari?

[Thanks Aragom]