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Xbox Rewards may be expiring rewards [update 1]


X3F reader Shafnitz sent word that his Microsoft points that he won for completing the Xbox Rewards challenge are expiring. After winning the Old Spice Experience Challenge at level three, Shafnitz won a bunch of stuff including a 200 Microsoft points code. After redeeming the code and going on his merry way, weeks went by and he recently got the urge to take a look at his account online. And, to his surprise, he was smacked in the face with a points expiration notice as seen above. Expiring Microsoft points, who ever heard of that? Well, according to Microsoft's FAQ it states that "purchased points don't expire" but that "any points you get through promotions can have expiration dates. Typically, points expire within thirty days of the date you get them".

Update 1: Shafnitz informed us that his expiring points problem was probably due to a contest he won over at the Gamerscore Blog and not from the Xbox Rewards giveaway. Oops on his behalf. So, expiring points from the Xbox Rewards program may not be true, but there are still expiring Microsoft points out there. You've been warned.



We then dug a little deeper and located a few people who have won Microsoft points from the Xbox Rewards challenge. According to them, they have no expiring points warnings on their account and wondered if we were a little crazy. But undeterred we ask you to do some research. If you've won Microsoft points from the Xbox Rewards program and have already redeemed your code then do some quick detective work. Log into Xbox.com and under the "My Xbox" section click "Manage Profile". From there, click into the "Billing and Contact Information" section where you'll be redirected to another Microsoft website (you may have to re-login). If you don't see a yellow warning like the one above, click the "Microsoft Points" link in the middle of the page and see if it appears then. Oh, and be sure to tell us what you find. This could have just been an odd coincidence after, but if it's true ... well, then we'll dish out the pain. Thanks for your hard work detective!