We've personally never had an easy time getting used to 20-key (think SureType) layouts, so this doesn't really break our hearts -- but on the flip, we understand that it's one small step away from QWERTY, which is bound to upset a few folks. MoDaCo is reporting that Orange's UK outpost will only be offering the 16-key full numeric variant of the HTC Touch Dual, apparently looking to position the device somewhere underneath the true email powerhouses in its lineup. Which version do y'all prefer?