Creating characters is fairly easy, but the support from the main site is poor, although the Dofus wiki can help if you choose a popular class. There is a "total beginner" area where you get shown the basics of combat, then a newbie's area you can explore - although there are some really tough fights there if you're not careful. I expected to have a quick look, and move on. I'm not sure I'm hooked, but I stayed long enough to handle the final dungeon and get my stylish hat (it makes you do +1 damage, sounds good to me!).