According to Blizzard's current thinking, you will be able to go to the local barbershop and have your hairstyle changed -- probably facial hair and earrings too. You will be able to go to the local dance studio -- yes that's right, a Dance Studio in the World of Warcraft -- and learn new dances. But the devs believe that plastic surgeons just haven't caught on in Azeroth or Outland yet. "Plastic surgeons?" You cry out, "Who said anything about plastic surgeons? I just want to be able to change my facial expression! What's the big deal?" And yes, of course you are right, but your facial expression is tied to eyecolor, nose shape, and everything else about your face. Those things shouldn't be changeable ... or should they?
Is Blizzard right or wrong on this issue? Now that we've got name changes and we're getting hairstyle changes, it's got me wondering, where do you draw the line? Redoing your hair, or turning that frown upside down is one thing, but going from dark skin and brown eyes to pale skin and blue eyes (with lots of wrinkles) makes your character look like someone else altogether. Is infinite customizability something we really want? Does a certain degree of consistency offer any other advantages?