We were surprised to find that Scapes, Hellgate: London's Community Manager was answering both HGL and Mythos questions in the comments of their YouTube videos.
For example, if you go to take a look at the new Patch 1.2 trailer, you will find comments about the new Single Player patch as well as the difference between Video development and Game development.
So if you have a burning question for Flagship Studios, go sign into your YouTube account and leave a comment. You may just get a response straight from the source. Or you could wait until the next time they do an IRC developer chat.