Charter doesn't have a flawless track record when it comes to customer service, but we can't help but share a little sympathy here. Reportedly, a number of locals in Wisconsin are perturbed by the carrier's decision to push public access channels into slots that require a digital TV tuner or set-top-box. According to Mary Bennin Cardona, executive director of the Wisconsin Association of PEG Access Channels, she "thinks it's discriminatory and really harmful to our communities." Meanwhile, the February 2009 analog shutoff is drawing ever closer, meaning that these very consumers who continue to rely on analog OTA signals will soon be cut off from everything, whether they like it or not. It's reported that Charter is considering handing out STBs for free to those negatively affected, which we suppose would be the best solution here. Still, if it hasn't been made clear yet: you should probably start preparing for the DTV transition. It's coming, and it's coming fast.

[Image courtesy of SimpleSystems]