Charter has done its fair share of work to earn a less than stellar reputation as a cable company, but it's looking to help customers out (and, you know, compete) in the Westport, Massachusetts region by setting up a mobile office and adding a whopping 16 HD channels to the lineup. According to Thomas P. Cohan, the company's director of government relations, the company is "working on identifying the equipment and staffing it will need to establish a consistent, part-time, local presence to handle walk-in customer service issues," and it's utilizing a makeshift office 'til then. There's no mention of what high-def stations are being added, but with 16 of them on the way, surely there's one or two in there you'll dig.

[Thanks, Nick]

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