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Authentication server and official forums down [UPDATED x10]

Alex Ziebart
Owner
Updated ·3 min read

As of 4 PM EST (WoW Insider's timezone), it seems that the authentication servers are down for the count. It's very likely this is related to the midday rolling restarts they were planning for many realms, but we don't know for sure at this point. Along with the login servers, the official forums are down as well. That's pretty expected, as the two generally go hand in hand.

How long will these two stay down? We don't really know, but hopefully it won't be terrible long. We're coming dangerously close to primetime, so I suspect that things might get worse before they get better if the authentication server doesn't come up within the next hour or so. Hopefully it will be solved much more quickly, though.

Keep an eye on this spot, and we'll let you know if we learn anymore. All updates will be behind the cut below.



4:20 PM: Tipsters have mentioned that and outage at the Dallas data center may be the source of the problems this afternoon. Along with the forums and authentication server, Blizzard.com and account management is inaccessible.

4:25 PM:

Login screen confirms that the authentication server is down for emergency maintenance, as well as a whole load of servers which are listed below. Even if you play on a realm that isn't down, you're out of luck unless you were already online before the login server took a dive. Your server may be up, but you still can't log on right now.

  • Agamaggan

  • Alexstrasza

  • Alleria

  • Arathor

  • Azjol-Nerub

  • Azshara

  • Baelgun

  • Balnazzar

  • Blackhand

  • Bloodscalp

  • Bonechewer

  • Boulderfist

  • Bronzebeard

  • Cho'gall

  • Crushridge

  • Daggerspine

  • Dark Iron

  • Darkspear

  • Destromath

  • Dethecus

  • Detheroc

  • Draenor

  • Dragonblight

  • Dragonmaw

  • Dunemaul

  • Eldre'Thalas

  • Emerald Dream

  • Feathermoon

  • Firetree

  • Frostmane

  • Garona

  • Gorgonnash

  • Greymane

  • Gul'dan

  • Hellscream

  • Illidan

  • Kael'thas

  • Kalecgos

  • Kirin Tor

  • Lightninghoof

  • Maelstrom

  • Malfurion

  • Moonrunner

  • Nathrezim

  • Nazjatar

  • Perenolde

  • Ravencrest

  • Sargeras

  • Scarlet Crusade

  • Shadow Council

  • Shadowsong

  • Silvermoon

  • Skywall

  • Smolderthorn

  • Spinebreaker

  • Spirestone

  • Staghelm

  • Stonemaul

  • Stormreaver

  • Stormscale

  • Suramar

  • Terenas

  • Twisting Nether

  • Uldum

  • Ursin

  • Whisperwind

  • Wildhammer

  • Windrunner


4:40 PM: Tipsters are reporting Blizzard.com and account management is back up and working, but as you can see above, that is certainly not the case on my end. Perhaps it's a regional issue? I'm in the Midwest, specifically Wisconsin. Can anybody access it, and if so, where are you?

4:45 PM: Official forums are definitely up, but no luck on everything else. You can bop around on your realm forums for awhile, at least!

4:55 PM: Access to account management doesn't seem regional, but there are people reporting they've been able to get in. Luck? Beats me.

5:10 PM: Many people stlil reporting an inability to login, this time stuck at 'connecting' instead of 'authenticating.' New problem? Maybe, maybe not. We'll see!
4:57 PM: Down go the forums!

5:00 PM: Login server seems to be working! Forums still down, account management still down, Blizzard.com still down, but actual game servers all mostly seem to be working now. Yay!

5:20 PM: There are some lingering login issues, that seem to be relatively widespread. It doesn't seem regional, as there are some players in the Midwest unable to connect, and I'm online right now from Milwaukee, Wisconsin. Possibly tied to specific realms? Is anybody from Cenarion Circle still stuck offline?

5:25 PM: Adam here. Alex is off raising his cooking skill IRL. Meanwhile, we're getting reports in of some battlegroups being down. That would indicate certain datacenters are having problems still.