As for NPC interaction -- namely as to whether or not there'll be anything beyond killing them -- Cryptic has assured the community that we'll get the chance to both fight, help and sometimes even ally ourselves with strange, new alien lifeforms.
Much more is discussed in the article, but the one thing we wanted to leave you with was the topic about Star Trek Online's art direction. A question Cryptic was asked, and one we see popping up from time to time, is about the "cartoony" visuals. The response given by Cryptic is that they're aiming for a "fantastical" style where planets, environments and characters look like they're mostly real, but with an wonder and vibrancy from Star Trek, as evidenced by the image above. And as far as this blogger is concerned, it's a good decision.