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Troubleshooting Roundup: Mac OS X 10.5.7 Update

Robert Palmer

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While Jason D. O'Grady considers anything more than ordinatrix inflagrante to be success when he's installing a new operating system, he and others are still reporting on the various and sundry issues that have cropped up since Tuesday's 10.5.7 update:

  • I can't find my brain: Some users are reporting that their Buffalo (among other) external disks aren't mounting after installing the update. Solution: Nothing concrete, though many people are suggesting installing the combo update you can download from Apple's site, rather than using Software Update. You can participate in Apple's Support Discussion on the topic if you share this problem. [via MacNN.]

  • Blue screen of death: No joke: since the update restarts your computer up to three times, some users are getting hung up on the first blue screen that appears after the gray Apple logo screen. Solution: Wait until disk activity stops, then shut down the computer hard by holding down the power button. [via PowerPage.]

  • I was blind, but now I see: The update is causing some video cards to output non-native display resolutions. Instead of outputting 1920 x 1200, instead Mac OS X will try and output 1920 x 1080 (which works fine for HDMI, but not many widescreen displays). Solution: An oldie-but-goodie: Zap the PRAM by holding down command + option + P + R at startup until the computer restarts a few times, then letting go. [also via PowerPage.]

  • Cold fusion: VMWare is suggesting people hold off on updating if their configuration includes an ATI graphics card and they use Fusion to run 3D Windows apps. (2D apps are just fine.) Slow and poor rendering and general crashiness are symptoms of the problem. Solution: None yet. Apple and ATI are working on an update. [via MacNN.]

Got problems of your own? Let us know by leaving a comment.

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