Entelligence: Gartenberg's best of 2009 in personal tech
Entelligence is a column by technology strategist and author Michael Gartenberg, a man whose desire for a delicious cup of coffee and a quality New York bagel is dwarfed only by his passion for tech. In these articles, he'll explore where our industry is and where it's going -- on both micro and macro levels -- with the unique wit and insight only he can provide.
As the year comes to a close, it seems appropriate to cast my vote for the best (and some of the worst) gadgets I've seen. These are my personal choices for products that I felt were best of breed and really managed to differentiate themselves (or didn't at all). In no particular order, here are my picks and pans.
Best Phones: This was a tricky category, and I'm not breaking it down into different segments. This is just the best on the market in my opinion -- no matter how smart it was considered to be, or how well it did in school.
Best Desktop Computers: With the shift from desktop to laptop purchases for many consumers, it's hard to sometimes see anything special in this category. This year, there were two that stood out for me.
Best OS. It was a tough year for the OS market. After all, neither Windows nor Mac OS was due for a major release but both found ways to push the envelope forward.
Best Laptop or Netbook. Another controversial one, since I'm just putting laptops and netbooks into the same category. To me a netbook is just still a laptop with pivotal axis as price.
General Gadgets That Stood Out From the Pack
Worst gadget. Possibly ever.
Most hyped gadget not in existence, launched or even announced but that was reviewed, critiqued on features and price, as well as forecasted with unit shipments.
Let's just say, take two tablets from Apple and Microsoft and call me in 2010 please.
We mourn the loss and reincarnation special mention.
RIP CrunchPad -- hello Joojoo.
Michael Gartenberg is vice president of strategy and analysis at Interpret, LLC. His weblog can be found at gartenblog.net. Contact him at gartenberg AT gmail DOT com. Views expressed here are his own.
As the year comes to a close, it seems appropriate to cast my vote for the best (and some of the worst) gadgets I've seen. These are my personal choices for products that I felt were best of breed and really managed to differentiate themselves (or didn't at all). In no particular order, here are my picks and pans.
Best Phones: This was a tricky category, and I'm not breaking it down into different segments. This is just the best on the market in my opinion -- no matter how smart it was considered to be, or how well it did in school.
- iPhone 3GS. It was a simple choice. Take the coolest phones on the market, bump up the memory and make it twice as fast. Add in some new features like a digital compass and toss in an ecosystem of 100,000+ apps. Sure, it's still locked to AT&T but the iPhone is still the phone that many others aspire to be.
- Palm Pre. At this point last year many had written Palm off entirely. Instead of fading away, Palm came back on strong with webOS, a new way of integrating diverse content called Synergy and two devices launched across the globe. Along the way, the Pre garnered much mindshare from consumers, and Palm showed that you don't need to clone the iPhone to drive the state of the art forward.
- HTC HD2. When Microsoft released Windows Mobile 6.5, there was a chorus of groans about more of the same. HTC took up the challenge and proved that there was more to Windows Mobile than slow devices and resistive screens. The HD2 takes Windows Mobile to places never seen before with a capacitive touch screen, a Snapdragon processor and HTC-created extensions that make multi-touch work the HD2's gorgeous 4.3-inch display. Wrap it all up in HTC's Sense UI and you've got the best Windows Mobile device on the market today.
Best Desktop Computers: With the shift from desktop to laptop purchases for many consumers, it's hard to sometimes see anything special in this category. This year, there were two that stood out for me.
- Apple 27-inch iMac. In a crowded market of dull machines, racing to the bottom, the 27-inch iMac stands out of the crowd. Whether you get the 3.06GHz Intel Core 2 Duo or the 2.66GHz Intel Core i5 you'll have a computer that looks like no other with a price / performance ratio that would have been virtually impossible just a few years ago.
- HP TouchSmart. The TouchSmart line has been around for a while, but HP's been able to take the concept to a whole new level with Windows 7's native support for touch. HP filled the gaps in 7 and the Win 7 TouchPack, adding a host of useful touch based applications and creating a framework for other developers to get on board. The TouchSmart is a great example of a vendor building on Microsoft's foundational work and taking a proof of concept to the mainstream.
Best OS. It was a tough year for the OS market. After all, neither Windows nor Mac OS was due for a major release but both found ways to push the envelope forward.
- Windows 7. If you get a new PC or use Vista, the upgrade is a no-brainer -- you want Windows 7. If you're still using XP and it's working for you, that's a tougher call, since it's not easy to directly upgrade from Windows XP. There's also a somewhat-confusing array of SKUs and a pretty high cost to migrate, but overall Windows 7 is no doubt Microsoft's best OS work ever.
- Snow Leopard. It wasn't a major update in terms of features, but a lot happened under the covers that will set the stage for what comes next from Apple -- and Exchange support alone was worth more than the modest $29 upgrade fee. Leaner and faster, Snow Leopard recovered a good deal of hard drive space for users and boosted performance. Lots of goodness for a pretty cheap price.
Best Laptop or Netbook. Another controversial one, since I'm just putting laptops and netbooks into the same category. To me a netbook is just still a laptop with pivotal axis as price.
- Lenovo X200t. It's the evolution of the Tablet PC with some multitouch goodness thrown in. Add in a long-life battery and Lenovo's industry-leading keyboard and you've got one of the best Windows 7 devices on the market, period. The X200t shows just how tablet devices with touch and pen just might become more mainstream next year.
- 13-inch MacBook Pro. It's not a perfect computer. When I use it home, I wish the screen were larger. When it's on the road with me, I wish it were a little thinner and lighter. It is, however, among the most balanced laptops I've ever seen, which is one of the reasons it's a joy to use. From the LED display, to the backlit keyboard, to the extended life integrated battery, it's everything I think a laptop should be. And it not only runs Snow Leopard but flawlessly runs Windows XP and Windows 7 as well.
- Nokia Booklet 3G. Surprisingly, this turned out to be my favorite netbook this year. It's tiny, light, and elegant with some nice touches that make it a joy to use. Sure, I'd like to have seen a faster processor and a speedier hard drive at a better price point but this "multimedia computer" from Nokia has a lot of potential.
General Gadgets That Stood Out From the Pack
- MiFi. When Novatel called to tell me about their new mobile broadband product, I was a little skeptical. I mean, how many USB sticks does one need? Instead what I saw was a miracle the size of the credit card that takes a 3G modem and crosses it with a WiFi hotspot to make the first personal router. It's amazing. With support for five devices you can make any WiFi device 3G-enabled with just a few clicks. MiFi takes an old concept and adds a lot of new life to it.
- Sonos S5. Take the magic that is Sonos and squish it in a box with some amazing speakers. Pair it with an app for the iPhone and iPod touch and you've got the making for next revolution on home music. With support for Rhapsody, Pandora, Last.fm and others and the ability to connect to your entire iTunes library, Sonos bridges the gap to offer the most complete digital audio experience on the market. Add in the cool iPhone app and you've got the first device that's not an accessory to the iPhone, it's now the first accessory to an app. Impressive and well done.
- 3M MPro120. Pico projectors have been around for awhile but this is the first one that's actually usable and is more than a toy. It's easy to connect to a PC or iPod, and while it's not perfect, this technology is going to get a lot more interesting as it gets embedded in more devices.
Worst gadget. Possibly ever.
- WiKi Reader. It's $99. Has Wikipedia on it. No connectivity, just Wikipedia on an SD card. You then have to buy updates for it, as it's already out of date seconds after you buy it. Who is this for? I have no idea. Perhaps to be airlifted and dropped in areas where people have no internet access, have no way to get internet access and want outdated versions of Wikipedia.
Most hyped gadget not in existence, launched or even announced but that was reviewed, critiqued on features and price, as well as forecasted with unit shipments.
Let's just say, take two tablets from Apple and Microsoft and call me in 2010 please.
We mourn the loss and reincarnation special mention.
RIP CrunchPad -- hello Joojoo.
Michael Gartenberg is vice president of strategy and analysis at Interpret, LLC. His weblog can be found at gartenblog.net. Contact him at gartenberg AT gmail DOT com. Views expressed here are his own.






















Apple Domination! Further proof they're the best? I would say so.
@High
either you're stupid, or stupid
on every category with an apple product, there's an MS (and related) product. Hardly a proof of anything/anyone being the best.
@High
Best for noses in the air snobs that know jack about technology. Him excluding the Droid which is the current Android game changer in favor of the Pre and HD2 shows that my dogs opinion matters more.
@name of user Maybe he's just High
@JackieTreehorn "Him excluding the Droid which is the current Android game changer in favor of the Pre and HD2 shows that my dogs opinion matters more."
Agree 100% webOS is barely a useable platform. They advertise multi-tasking but it rarely delivers on its promises. Its laggy, has a really shitty battery life (woohoo 2 batteries to carry around for 1 day) and tends to slow fall apart over about 3 months of actual use, not texting your bff jill use. And the HD2 while a nice piece of hardware is locked to winMO which compared to android is a joke.
@JackieTreehorn I agree here completely. First off, lets name the Apple iPhone. Best of what? The phone's components have been proven to be lackluster at best. Thing cant even get a signal half the time. And don't say that it's AT&T's network. Because i have a old Cingular 8525 that can get full bars but an iPhone that can only get 1 at best? Take the 27inch iMac for another shot...isnt this the same iMac that has display problems? Oh what a great system. Now for the HD2.. are you kidding? A WinMo phone? Really? Can you say outdated? The Pre, ah, wonderful how they steal ideas from android and pass them off as their own. And on the Sprint network, come on. That is just pathetic.
Now onto the droid, where is this device in the scheme of things? hmm as a Mac fanboy in a galaxy far, far away i had my share of all apple devices, the hype got to me so i had to purchase. Every mac product i once had has been sold or trashed. This includes the iphone. What a hunk of junk. The droid should at least make the list. Especially with the fact that it is backed behind the greatest network in the United States. Heck the iphone didnt have MMS until what, 3 years after its first appearance, while every other phone nowadays with a camera has had it since day one including the droid? What a great phone! Not.. pathetic apple fan boys you all are. And for those who say that it was AT&T's network.. really it was? When the code wasnt even built into iPhone OS yet?
@brmo Looks as though all the android fans had their feelings hurt cause they didn't get invited to the party.
@brmo the iPhone still offers the superior smartphone experience in the market today. While MMS was missing in the original iPhone 2 years ago, everyone is today still trying to catch up to mobile Safari
@brmo
he specifically meant the HD2 not just winmo phones in general.. You need to pick up some reading skills. And if you're talking outdated, winmo can still do more things that the so called jesus phone (fyi iphone) can do. Know the product before you bash it.
@(Unverified)
What can you do on Android that you can't do on WinMo?
The Palm Pre is Fast with Long Battery Life
@(Unverified) - I am repeating part of a post below to respond to the statement that the Palm Pre is barely usable. The new webOS 1.3.5 changes everything. Read below:
The battery life has been greatly improved with the new webOS 1.3.5 update (released December 28, 2009) about 3 days ago. I can now browser the web continuously for about 8 hours and 20 minutes before recharging. In fact, the I can listen to music for hours and do other things, and the battery will last about 24 hours. But if all I am doing is just using the basic phone functions, the phone can now go for days before charging. Also, the new webOS 1.3.5 update makes the Palm Pre about 3 to 10 times faster, depending on what you are doing.
@jakem "What can you do on Android that you can't do on WinMo?"
You can have a stable platform that is far more crash resilient and does not need to be rebooted almost daily.
@jakem Everything...successfully.
@HighestRanked
So in other words, nothing.
I've got an HD2 and not only is it perfectly stable but I couldn't tell you when I last rebooted it.
I'm still waiting for someone to come up with a list of things that Android can do that WinMo can't but I guess I'll be waiting a while for a serious answer.
@HighestRanked
my winmo phone hasn't been rebooted in well over two weeks. and that was because i dropped it and the battery fell out. winmo gets bashed constantly here on engadget when in reality, the only thing "wrong" with it is that it has some ugly icons in the start menu. it is NOT unstable. it does NOT lack features. it just looks a little ugly.
@name of user the fact that this writer lists an Apple product in every category, deceitfully (albeit gently) puts down WinMo, unwittingly leaves out Droid of the smartphone conversation, and makes yet another needless mention of the iSlate (which in turn only fuels the nonexistent fury over its nonexistence) tells me that this article was fueled by the passion of none other than one who is an Apple fanboy.
@owdee if you think the only thing wrong with WinMo is that its icons are ugly then you're in for a serious wake up call if you ever decide to do some reading on WinMo OS technologies in comparison with what iPhone OS and Android are running.
The innards of WinMo are rotten. Each time it takes Microsoft longer and longer to deliver WinMo software releases while Apple and Android are delivering several per year. Not only that but the most important thing is that WinMo's core is based on really old and outdated tech while iPhone has the most advanced of all the mobile operating system core foundations closely followed by Android.
As of now MS has pushed back WinMo 7 till end of 2010 at the earliest, at which point Apple will already have 6 months of having delivered iPhone OS 4.0 (and readying 5.0 in early 2011) and Google will have delivered at least another major version iteration of Android. Essentially there's zero chance WinMo will ever catch up to modern mobile OSs. All that lipstick HTC keeps painting on WinMo's face is just that, lipstick. WinMo's still the pig it's always been.
@owdee
Very true. There is never any depth to the knocking other than its default UI is to their personal liking. They like to toss in garbage like WinMo is antiquated, even though it runs on the most power phones you can buy, with high-res screens or some BS about how they have to reboot it every ten minutes.
I never take their talk of it seriously, because they aren't capable of doing so, out of immaturity or bias fanboyism, I dont know.
@HighestRanked "winmo core" also known is windows CE has been evolving over years unlike windows mobile. The latest public release includes touch and gestures, pan&zoon IE, silverlight, etc. In reality the core of WM7 is already done. They are putting final touches on app layer (winmo) now.
@bremen and that's going to take Microsoft almost a full year to do? (WinMo 7 delayed till end of 2010). By then Android and iPhone will be almost 2 generations ahead of what they are now. And considering WinMo 7 is still catching up to phones from 2007 it has little to no chance. Microsoft is done for in the mobile arena.
@owdee Totally agree, it is "hip" to bash WM. Many negative comments are by people who have not used a recent version. I also have found WM to be extremely stable, fully customizable, and offers the type of 3rd party apps I need. If you want to "pretty it up", Mobile Shell is as slick an interface as anything on the market regardless of platform. My favorite gadget is the 2004 era Toshiba e830 with its VGA 4" screen. Still use it daily without a stylus. Even the standard WM interface is finger friendly on a 4" screen. I have newer WM devices, which are great, but we all have our favorite, and for me, it is the e830.
@JackieTreehorn I agree leaving the Droid out was kinda ignorant considering the huge impact it had on the Android marketplace and the sheer number of sales in a short time.
@HighestRanked
Don't know about you, mate, but I rather they took their time than rush out another interim update like 6.1 or 6.5.
Also, it's a bit naive to think that MS are aiming just for this year's tech. I'm pretty sure they'll be looking to push the envelope too.
@Thinker
Wow. What an exaggeration. No way in hell does the new software update improve performance by as much as you claim.
@name of user
Well its all relative. What could compare? Windows 7 finally gets a font book manager! Woo hoo! It only took over a quarter of a f*cking century and it still requires registry entries and safe mode to remove if a system component uses a font. 25 years and the 'Add Font' dialog is still from Windows 3.0, small, tiny 8 character tree menu too. WTF?
Nope, no copy to a user 'Font' folder still. Apple must have a patent on this?
@JackieTreehorn Despite the Droid's higher resolution screen, I'd rather have the HTC Hero (though a WVGA Sense UI packing Android device should be coming soon).
The HTC HD2 is also a fantastic phone, and lays the beats down on the Droid from an everyday usability standpoint.
In short, if a phone doesn't have Sense UI (either WinMo or Android), it's a second class citizen in smartphone world. Sense gives you the nice cohesiveness of the webOS contact melding, without the Pre's often stupid way of displaying contacts from various sources.
Anyone who doesn't think that Sense UI is the way all smart phones should work clearly just wants a music and/or gaming phone.
Hmmm best OS, so many choices he couldn't narrow it down to two
@yulebellow
Yea... I mean WTF, eh? Was this category even necessary?
@yulebellow - OSX received only a minor update, and so the author likely felt the need to throw in W7 that hit the scene to thunderous applause so as not to appear biased towards Apple marketing $. ;)
@yulebellow They could have included Linux or Open Source OS's.
@yulebellow
UBUNTU!!!
@Ducman69 yea I noticed that. these "new" Mac OSs that are being released to the unknowing public are essentially the same as the service packs that Microsoft releases for its OSs. only difference is that Apple holds back on features and releases them slowly to "please" Apple consumers and charge money, what a deal.
@Ducman69 "OSX received only a minor update..."
If that's what you really think then you show a severe and deep lack of understanding of what Snow Leopard is.
Flamewar, Lights, Action!
IIIINCOOOOMING!!!!!
*puts helmet on*
@Sarig
This comment made a soft whistling noise as it went over my head
I think there are definitely a few netbooks out there that should have taken the place of the Booklet 3G
@Atkins
My mistake. What i meant was could have.
I honestly don't like the Pre. It feels cheap and clumsy. It's too small to fit in my hands and mine are pretty average. My sister bought one one the day after launch and she's dropped it a few times. Every time a huge chunk of plastic falls off the edge. I bought my Samsung Moment on its launch and drop it all the time. Every time it falls face flat too. There's only once noticeable scratch and one or two small on the edge. The webOS is pretty cute but I don't feel productive at all with it compared to Android. I don't see how you guys say it's the best since you're always complaining about the keyboard and low quality.
The Palm Pre is fast, reliable, with long battery life
I bought the Palm Pre and find the form factor perfect. It has the same resolution as the iPhone 3GS but is much smaller and can easily fit in your pocket. The graphics on the screen is sharp and colorful. I have read about people dropping their Pre multiple times without any cracks or chips. In fact, the Pre comes with a 1 year manufacturer warranty. I bought 2 Palm Pre phones over six months ago (June 2009) and both have been perfect, reliable, and fun to use.
Also the battery life has been greatly improved with the new webOS 1.3.5 update (released December 28, 2009) about 3 days ago. I can now browser the web continuously for about 8 hours and 20 minutes before recharging. In fact, the I can listen to music for hours and do other things, and the battery will last about 24 hours. But if all I am doing is just using the basic phone functions, the phone can now go for days before charging. Also, the new webOS 1.3.5 update makes the Palm Pre about 3 to 10 times faster, depending on what you are doing.
@arashed31
"...she's dropped it a few times. Every time a huge chunk of plastic falls off..."
Poor thing; I guess she's workin w/ just glass by now, huh?
@arashed31
Seeing that you do not own the Palm Pre and are more interested in promoting your Samsung phone, you appear like another Palm Pre basher. The story about your girlfriend constantly dropping her Palm Pre and you constantly dropping your Samsung phone just does not ring true. And "Every time a huge chunk of plastic falls off the edge" - yeah right! Yes, I know that occasionally someone might drop their phone. But constantly? It might be advisable to focus your love on your Samsung phone and not focus your hate on the Palm Pre.
For your information, arguably over 1 million Palm Pre phones have been sold. These phones are tested to withstand drops and abuse before manufacturing. It is reported that the same company that manufactures the Palm Pre phone also manufactures the iPhone.
@Thinker I think the Pre is great and has a lot of potential
@Thinker
Uh, she's my sister, not my girlfriend haha. She must throw is on the ground with the intent to break it because there are chunks of plastic on the edge missing, the power button is stuck down too (I looked it up, it's a common problem and Sprint is said to replace it for free), the slider gets stuck halfway depending on the angle you push on it, and dust gets stuck under the screen.
Maybe she just got a bad phone, things like this are bound to happen. I keep telling her to get a replacement but she says she's fine with it.
The Samsung Moment has it's problems too, most of which from being rushed to market, unnecessary missing usability features, and the use of Android 1.5 instead of 1.6 that's intended for CDMA phones. Hopefully the 2.1 update will fix it.
@HighestRanked - the interesting thing for me is that the Palm Pre is like a friend that keeps giving. I have always like the Pre and found it fun to use; especially it's intuitive user interface. But with the release of webOS 1.3.5, I can now use my phone all day long without having to recharge it - so for me, this is a great post Christmas present.
But I love the fact that there is so much activity in the cell phone market, thanks to Apple shaking things up with the iPhone. We should all be happing and not bash each other's choices. It is good to have the Pre, iPhone, Android, and Windows Mobile - the competition will benefit all of us.
Correction:
"we should all be happy" and not "happing"
@Thinker
I hated the Pre. Slow, cheaply made, poor third party software support. I hated it enough to buy a new phone out of contract to replace it.
@(Unverified) - Installing webOS 1.3.5 now gives awesome performance - it's like getting a new phone. But I understand your sentiments, it took Palm 6 months to eventually improve the performance of the phone and the battery life significantly. Quality wise, my 2 Pre phones have been rock solid.
@Thinker
Yeah....that's why the Pre is rated so poorly by Sprint's own customers, in comparison to the Android and Blackberry phones on Sprint.
@gerrrg
The Pre is not rated badly by Sprint customers. Most people at Sprint that bought the Pre stated that they liked it and would recommend it to their friends. The Pre had issues with performance and battery life that some people did not like. But as of 3 days ago, with the new webOS 1.3.5 update, those issues have been solved. Battery life and performance on the Pre is now awesome! If you now get another review from the same people, I am confident that nearly all of them will be pleased.
Anyway, the second generation Pre (that is, the Palm Pre Plus) is coming to Verizon with webOS 1.3.5. I am confident the reviews at Verizon will be extremely positive.