Blizzard customer service now has its own Twitter account
Blizzard has just announced via its Warcraft Twitter account and the forums that the Customer Support team now has its own Twitter. The full text of the forum announcement is below:
No word if the intermittent outages of the authentication system that were recently being experienced will be reported on this new Twitter account, but I think this is a step in the right direction for further increasing the communication from Blizzard to its customer base.