Associate Producer Darren "CHOMP" Allarde kicked off the diary with "What does the Allods Team do," a look at the day-to-day routine of the team and their communication with players. Additionally, there's a clear explanation of exactly who Gala-Net is and what they do, versus who Astrum Nival is and what they do: "We don't fix bugs, we report them. We don't program and work on new in-game features, we hear what you have to say, tally it up, and communicate to Astrum Nival the feedback that makes sense for the game in our region."
The developer diary is off to a good start, giving some important background information about who does what. For the full entry, take a look at the official site.