Peek experiences permanent outage for older devices, vows to replace with free Peek 9
bySean Hollister||October 16th 2010 at 9:54pmOctober 16th 2010 9:54 pm
Thinking of upgrading your Peek or Peek Pronto to a shiny new Peek 9? You may no longer have a choice -- following an epic fail when migrating to a new network provider, loads of older devices were reportedly fried. Normally consumer outrage would run rampant at this news, but Peek CEO Amol Sarva has a plan -- he's offering brand-new Peek 9s to existing customers, free of charge. It's not clear what will happen to the older units at this point, but a Peek customer service rep says that while fried QWERTY candybars are no more, the unscathed Peeks might possibly be turned back on. "We are currently waiting on T-Mobile to decide our fate," the rep wrote, "There is still a CHANCE that the sky is not falling and older devices will continue to work." In the meantime, Sarva has an amusing instruction for affected customers looking to get in on the deal: "Just check your email."