FFXIV producer Naoki Yoshida sat down for a chat with Gamasutra about several aspects of the rocky launch and aftermath. Yoshida gave his thoughts on what the team has planned for the future, where the company stands now, and what caused so many problems in the first place: "XIV had many issues. There was technology trouble, in-game trouble. The game at the time of release did not live up to expectations that players had of current generation MMOs. Like, 'this should be in a current generation MMO,' and that wasn't there."
The three-page interview also carries some in-depth answers on community feedback and how the team is responding to it, the suspension of subscription fees, Yoshida's philosophy on customer communication, and much more.
He's got big plans and high hopes for the future of FFXIV -- you can read the full interview at Gamasutra.