"I posted on the Neogaf forum where people were going through it [shooting criticisms] in a very eloquent fashion, really explaining their gripes very clearly, and I said 'Well, is anyone local that can come in and explain it to us?'" community manager Arne Meyer told Giant Bomb. Apparently two fans took up the challenge (as well as two of their friends), and assisted both game director Justin Richmond and multiplayer programmer Travis McIntosh in tweaking the game's shooting "feel" via on-the-fly playtesting at Naughty Dog's Santa Monica-based HQ.
The result is an optional tweak for the shooting that will arrive, alongside other fixes, in a game update at an undetermined point in the future. Thanks, articulate fans!