Community members were given an opportunity to voice their concerns, reactions, and thoughts about Habbo in an event called the Great Unmute. CEO Paul LaFontaine said that feedback from the Great Unmute will "inform and direct" his long-term plan for Habbo, and that when chat functionality comes back online, it will be a "Protected Democracy," where the speech, safety, and interest of legitimate users comes first and foremost.
Protected Democracy is a new concept that we are pioneering in a poorly regulated social gaming industry. It can only be realised through a mix of technology, moderation, education and engagement. This is a complex combination that cannot be achieved in a single step. That is why I will turn the Habbo site back on in phases, focusing on specific markets to test the new technology. Before then I will be carrying out live tests (beginning in Finland today), to ensure our new systems are delivering the improved safety levels we anticipate.