Shortly after starting her adventures in the game, Kelsey had a profound encounter: "I remember questing in the Pyramid of the Sun of Krokotopia and I bumped into a fellow wizard named Diana Wildheart. She mentioned that she was deaf, and I gasped in astonishment. I replied, I am deaf too! That's when I realized that I could meet fellow deaf gamers through games like Wizard101."
Kelsey said that this friendship made her realize that MMOs could be used for more than just fun and to educate others about what it's like to be deaf. "This game is a wonderful educational tool that I can use to teach countless others and it gave me a way of communicating with no barriers. In fact, it gave me a greater purpose within the game," she wrote. Kelsey said that the visuals of the game are quite important to her and that she wished sign language would be available as in-game emotes.