Players who have pre-ordered will automatically be granted five Boom Boxes, little bonus packs of items being awarded for logging into beta that contain mounts, mount customizations, costumes, and so forth. (There's a short video past the break showing these off.) These boxes will also be awarded to any players who pre-order before 8 p.m. EDT on Friday. There's also a full technical breakdown of the issues encountered on the way for those curious about what went wrong from a technical standpoint. So you might not have gotten your first name choice reserved, but you do get an apology.