Advertisement

Apple is offering existing iCloud users a partial refund after price drop

On the heels of Apple's new pricing for iCloud storage, existing iCloud users have begun receiving emails announcing they have received an upgrade and refunded to put them in line with new customers. Users who were on the 20GB plan saw their cost drop from $40 a year to $11.99. Apple is refunding those customers the difference.

You can read the text of Apple's letter below.

Dear ________,


We recently announced new, more affordable iCloud storage plans. As a thank you for being a current iCloud storage plan subscriber, we've increased your storage plan and you will be receiving a refund based on the reduced plan price.


Your plan has been upgraded from 15 GB of total storage at $20.00 a year to 20 GB at just $10.99 a year. You will receive a prorated refund of $0.52, which is based on the price reduction and the remaining months on your subscription. On September 30, 2014 this 20 GB plan will automatically renew and you will be charged $10.99.


We increased the amount of storage in our new plans so you can get the most out of our new features like iCloud Drive, which lets you store and access any type of file from all your devices. All edits you make are automatically updated, which means you'll always have access to the latest version of all your documents.


If you need more storage, you can choose a different plan from iCloud Settings at any time, right from your iPhone, iPad, iPod touch, Mac, or PC. Learn more about iCloud storage pricing >

The iCloud Team


NOTE: This annually priced storage plan is only available to current iCloud storage plan subscribers. You may cancel or downgrade from your device at any time. If you choose to change to one of our new plans, you won't be able to switch back to this annual plan. You can contact Apple for a refund within 15 days of an upgrade. Partial refunds are available where required by law.