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Note: Here's how to enable 2-step authentication for your Apple ID. It's been a rough day Down Under; several iOS and Mac users have found their devices held "ransom" by a hacker leveraging Apple's Find My iPhone and Find My Mac services. Australia's The Age reports information acquired by recent...

May 27th 2014 at 11:30am 0 Comments
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Auntie knows that some of her correspondents don't get around to sending in their questions promptly -- in some cases, not at all. This week, she's handed over the perfumed stationery to nephew TJ, who has a bit of a bee in his bonnet over Ken Hess's account of his first week with the Mac, published...

September 2nd 2013 at 5:00pm 0 Comments
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You've probably tapped it at least a few times today without ever knowing exactly what it is or what it's called; I'm talking about the strange, swirly square emblazoned on the Command key (that's Unicode U+2318, for the font fanatics). So just what exactly is it, and who decided it would be the sym...

July 27th 2013 at 2:00pm 0 Comments
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Most Apple owners are familiar with the UDID, aka serial number, for their iOS device, but did you know that your Mac has a similar hardware UUID too? In this post, I will show you where to find it, so you can use it in beta testing. If you ever volunteer to test a beta Mac app, you will likely n...

July 25th 2013 at 12:00pm 0 Comments
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When you want to retire, sell or give away a Mac, you should never just pass it on to someone else as-is. There are many apps that only allow you to use your serial numbers a limited time, most notably from Adobe and Microsoft. You should deactivate the software so that you can reuse your serial...

July 1st 2013 at 9:00pm 0 Comments
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If you are looking for a way to get more out of your MacBook or MacBook Pro, consider a solid-state drive (SSD). SSDs offer faster data read and write speeds, fast file transfers, speedier boot times and will save you some battery life. In the past, SSDs were considered somewhat pricey upgrades an...

May 14th 2013 at 10:00am 0 Comments
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Nobody likes spam, but if you use Apple's Mail on Mountain Lion, at least you have some tools to deal with it. Plenty of Mac users rely on Mail to read, manage and process their emails... and spam messages. If you use email, you have spam -- that's just the way it works. Following up on Kelly...

April 16th 2013 at 12:00pm 0 Comments
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More Mac 101, tips and tricks for novice Mac users. Every newly purchased Mac comes with a one-year limited warranty and 90 days of complimentary telephone technical support from Apple. Of course, by purchasing AppleCare with your new Mac, you can extend this warranty and telephone technical...

April 15th 2013 at 9:00am 0 Comments
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Google is sunsetting its Reader service in July and you may be on the hunt for a new RSS service and client to use. Before you fire up that new client, you should take a few minutes to back up your current Google Reader feeds as you may need to import them into your new app. Importing your feeds w...

March 14th 2013 at 1:00pm 0 Comments
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More Mac 101, tips and tricks for novice Mac users. Let's say you've just got off the phone with a friend. You've arranged to meet later for coffee, but you don't want to forget, so you go to Calendar on your Mac to schedule the event. You double click the date you're going to meet, enter a...

February 12th 2013 at 8:00am 0 Comments
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More Mac 101, tips and tricks for novice (and expert) Mac users. Have you every tried to copy and paste text from a PDF into a word processor document like Pages or Microsoft Word? Most of the time the text loses all its formatting from the PDF, which can be a real pain. Too often I've spent...

February 11th 2013 at 11:00am 0 Comments
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If you've messed around with iTunes 11 in default view, you'll notice that creating a playlist has changed. If you have the sidebar turned on to make iTunes 11 look like earlier versions, creating a playlist is much the same as it was. But, if you have the sidebar turned off, Apple's Inside iTu...

February 7th 2013 at 7:00pm 0 Comments