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Peek experiences permanent outage for older devices, vows to replace with free Peek 9
Thinking of upgrading your Peek or Peek Pronto to a shiny new Peek 9? You may no longer have a choice -- following an epic fail when migrating to a new network provider, loads of older devices were reportedly fried. Normally consumer outrage would run rampant at this news, but Peek CEO Amol Sarva has a plan -- he's offering brand-new Peek 9s to existing customers, free of charge. It's not clear what will happen to the older units at this point, but a Peek customer service rep says that while fried QWERTY candybars are no more, the unscathed Peeks might possibly be turned back on. "We are currently waiting on T-Mobile to decide our fate," the rep wrote, "There is still a CHANCE that the sky is not falling and older devices will continue to work." In the meantime, Sarva has an amusing instruction for affected customers looking to get in on the deal: "Just check your email." [Thanks, standingup]
Peek cuts Peek Classic, Peek Pronto prices to $19.95 and $59.95
Peek's already offered lifetime subscriptions and all sorts of other incentives in the hope of wooing folks away from more expensive smartphones, and it looks like the company's now giving good old fashioned price cuts a(nother) try. As The Wall Street Journal reports, the basic Peek Classic has been slashed to just $19.95, down from the original $99.95 (or $49.95 more recently), while the Peek Pronto, which adds push email and Exchange support (among other features), will now run you $59.95 instead of the $79.95 it demanded when it launched just back in March. Service, however, remains at the same $20 per month as before.
