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T-Mobile replacing faulty Sidekick Slide with Sidekick LX


While we can't help but feel all warm and fuzzy inside whenever a manufacturer owns up to defects that originated on its end, it's even better when affected customers are looked after for their troubles. According to GigaOM, users dealing with a malfunctioning Sidekick Slide can swap their unit for a shiny new Sidekick LX free of charge, and if for whatever reason that doesn't get your juices flowin', you can opt to exchange it and put the purchase price towards another handset. If you're dead set on just keeping your current Slide, you can simply wait things out until a fix is announced, but you won't find us passing up on any offers to upgrade gratis.

Motorola and T-Mobile sort out Sidekick Slide issues

After a few days of investigation, it looks like Motorola and T-Mobile have figured what was behind that nasty Sidekick Slide bug that caused the devices to shut off when flipped open. According to our friends at Moto, the root cause was "a minor issue relating to the battery contacts," and a solution is being tested right now and should be available by next week, when Slides are expected to go back on sale at T-Mo stores. A speedy resolution, to be sure, but we're still amazed a bug like that got through in the first place.

Sidekick Slides losing power, respect when they slide

We're no QA experts here, but if your product is called the "Slide," isn't the slide mechanism the one thing you'd test the dickens out of? Alas, folks are discovering that Motorola's Sidekick Slide for T-Mobile has shipped with a devil of a flaw: actuating the display's slide periodically causes the phone to spontaneously reboot or to simply turn off and stay off. We've tested the claim on our own Slide, and yeah, it happens. Granted, it only happened twice out of thirty or so slides of the screen, but by standards of modern electronics engineering, we're pretty sure that's two times too many. As Boy Genius Report points out, to make matters even worse the power cycle is a hard reset, meaning your data's kaput unless you're within range of a T-Mobile signal to download everything from Danger's servers again. An ever-so-slightly loose battery seems to be the culprit here, but seriously, Moto, how did this defect ever leave a factory floor en masse?

T-Mobile announces Sidekick LX and Sidekick Slide


Capping off months of rumor and speculation, T-Mobile and Danger have announced two new Sidekicks today targeting decidedly different segments of the market. The Sidekick LX takes over as the new king of the Hiptop hill, boasting a Sidekick-first wide QVGA display -- touted as incorporating technology borrowed from Sharp's AQUOS televisions, no less -- along with configurable mood lighting, 1.3 megapixel camera with flash, and 128MB worth of bundled microSD memory. Meanwhile, the 4.6 x 2.4 x 0.68-inch Sidekick Slide becomes the first Hiptop device to come from Motorola, the first to ditch the trademark swivel display, and the first to go on a serious diet (anyone who's used a Sidekick of old knows that it ain't exactly small) while still packing the same functionality and 1.3 megapixel cam as its big sib. Look for the LX to hit store shelves come October 24 in your choice of "midnight blue" and "espresso brown" for a cool $299 on contract; the Slide slides in (sorry, couldn't help it) two weeks later on November 7 in a black / deep purple combo for a Franklin less at $199.

The Boy Genius Report: T-Mobile's new Sidekicks?


Field tidbits from Engadget's mobile insider, The Boy Genius.

Yeah, they're just renderings, but they sure do look believable, don't they? Or maybe we just want to believe -- we can't really tell any more -- but for what it's worth, we're allegedly looking at a pair of future Sidekicks destined for Danger's favorite carrier, T-Mobile. Details are slim, but the Sidekick Slide seems to be the Motorola-sourced device we've been hearing about, considering the big, fat "M" logo to the left of the display. The one on the left is a little more mysterious considering that it's merely labeled "Sidekick," but it seems a likely candidate to succeed the 3. Whether either one of these is the oft-rumored "Zante" is unclear, but either way, it seems Danger's got its plate full for the next few months!
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