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Dear Aunt TUAW, I currently provide remote support for my mother-in-law's 15 year old PC, frequently using TeamViewer to watch what she is doing rather than try to decipher garbled descriptions of what the screen is showing. This Xmas we are planning to buy her an iPad and so I wonder if there...

3 years ago 0 Comments
November 23, 2011 at 10:15AM
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All's not well in hybrid solid state storage land, as owners of Seagate's Momentus XT are facing serious issues with their drives -- despite glowing initial reviews, a number of long-term users claim that the drives chirp, crash, stutter, and freeze with alarming regularity, particularly when insta...

4 years ago 0 Comments
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iPhone developer Dan B. wanted to know if Apple would reject his application based on the name he wanted to use for his app. So he did what you'd expect a sane developer to do. He wrote Apple. He used one of his technical support incidents to speak with the Apple Developer Technical Support teams...

5 years ago 0 Comments
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For anyone's who has tried to connect ZeeVee's ZvBox, we commend you if you've managed to avoid calling technical support at least once. Although we're (mostly) kidding there, there's no denying that the aforesaid unit is one of the more complicated devices to install and get running. Thankfully, ...

6 years ago 0 Comments
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Here's an annoying problem with a surprisingly simple solution. After upgrading to 1.1.3, many users found they could no longer properly sync their iPhones. If your iPhone or iPod touch develops a missing pairing record problem, you can fix things by...rebooting your computer. If this saves anyone ...

7 years ago 0 Comments