TechtoolPro

Latest

  • MacUpdate Spring Bundle details and giveaway

    by 
    Steve Sande
    Steve Sande
    03.25.2011

    MacUpdate is offering an incredible Spring Bundle for the next five days, and we want one TUAW reader to get it for free! The Spring Bundle's $49.99 offer features 11 apps valued at $381, which is a whopping 87% discount. For your fifty bucks, you get: Parallels Desktop 6.0 Divvy (only available to the first 30,000 buyers) 1Password MacUpdate Desktop DVDRemaster Pro 7 Mac DVD Ripper 2 Hands Off! App Tamer TechTool Pro 5 Civilization IV A Better Finder Rename While I have some of these apps already and no use for some of the others, I'm buying the Spring Bundle for just two packages: Parallels Desktop 6.0 ($79 retail) and TechTool Pro 5 ($98 retail). I'm sure TUAW readers will find similar reasons to pick up the Spring Bundle from MacUpdate. We're also giving you a chance to win a free bundle courtesy of MacUpdate. Here are the rules for the giveaway: Open to legal US residents of the 50 United States, the District of Columbia and Canada (excluding Quebec) who are 18 and older. To enter, leave a comment telling us which app in the MacUpdate Spring Bundle is your favorite. The comment must be left before Sunday, March 27, 2011 11:59PM Eastern Daylight Time. You may enter only once. One winner will be selected and will receive a copy of the MacUpdate Spring Bundle, valued at $49.99. Click Here for complete Official Rules.

  • Some thoughts on using the iPad as an IT support tool

    by 
    Steve Sande
    Steve Sande
    01.30.2010

    I make part of my living as an Apple consultant, so one of the first thoughts that went through my mind on Wednesday when I first saw the iPad was "would I be able to use that to help support my clients?" After a bit of thought yesterday while waiting for files to be loaded onto a new server I was installing, I think the answer is a resounding yes. Usually when I'm visiting my clients, I lug along a computer bag filled with various tools along with my MacBook Air. The rest of the time, I'm either in my office with my iMac, or away from a Mac enjoying myself. Unfortunately, Mac issues tend to arise at the worst possible times, and so there are many situations where I only have my iPhone available for support. One of my tricks of the trade is to talk with clients while looking at their Mac screens using a remote support tool, and the iPhone screen has always been too small to be useful. When you're trying to control someone's computer through Jaadu VNC or some other remote control software, screen real estate is very helpful. I can see using the iPad for remote support in many situations where an iPhone just won't work.