Xps1645

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  • Dell finally makes right, offers up-rated power adapters to close the Studio Throttlegate

    by 
    Tim Stevens
    Tim Stevens
    07.25.2010

    It's taken a long time, too long by most accounts, but Dell finally has what looks to be a proper, honest to gosh fix for the CPU throttling issues that have been plaguing some of its Studio laptops. Users were reporting that the machines, when faced with slightly elevated temperatures, would throttle themselves back by up to 95 percent, leaving some folks with 100MHz paperweights. Dell issued a firmware update quickly after we shed a little light on the situation back in December, a "fix" that helped some but, apparently, not all. We're just now hearing that the company apparently launched a program back in February to replace the stock 90 watt power adapters with more capable 130 watt models for anyone suffering this affliction. However, this doesn't seem to be a proper recall, as the reports we're seeing indicate only customers who call and complain have been made aware of this program. So, consider yourself made aware. The source link below will take you to the official site where you can order a replacement adapter, but if it doesn't like your service tag number give Dell support a call and mention this program. We're hearing others are having success going that route. [Thanks, Kevin]

  • Dell releases bevy of firmware updates to fix most of what ails some of you

    by 
    Tim Stevens
    Tim Stevens
    12.03.2009

    Remember Throttlegate, the epic saga of warmth-averse Dell laptops turning themselves into 100MHz clunkers whenever temperatures rose above freezing? The issue has been plaguing some users for months, but less than a day after we posted about it Dell had a BIOS update ready for its Latitude E6400 and E6500 series machines, timing that can only be explained as coincidence. Dell also released an update to quiet noisy Seagate drives in a number of its portables, seemingly the same issue that plagued MacBook Pros over the summer -- great news for anyone who hates disks that sound terminal. However, there's still no solution for the Studio XPS 1645 complaints we also reported about, and now we're hearing that the Alienware m15x may be similarly under-clocking itself. Oh how deep the throttlehole goes... Update: It seems all still isn't well. Most are indicating an improvement with this BIOS update, but according to many in comments some machines are still not operating at full speed. At this point it looks like Dell is working openly with users to come up with a more final fix, so we're optimistic... for some reason. [Thanks to everyone who sent this in]