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Do you have 2-step verification on your WildStar account already? The team at Carbine Studios really wants you to, since the added layer of security helps ensure that no one steals your stuff. So you're getting a little added incentive starting on July 10th -- a free bike! The Retroblade mount is f...

11 months ago 0 Comments
July 9, 2014 at 2:00PM
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If you use the mobile authenticator app on your iPhone or other Apple device, an update is going to be rolled out soon. This update will give the app full compatibility with iOS 7 and have an appropriate resolution for the iPhone 5 and 5s. The snag here is that when you update, the app may lose tra...

1 year ago 0 Comments
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The Heartbleed bug, as it's been dubbed, is certainly hot news lately, with various sites being impacted and password reset advice abounding. But Blizzard has some good news: Battle.net was unaffected. However, the advice is to change your password if you used the same one elsewhere. This is es...

1 year ago 0 Comments
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When people say they get hacked in online games, I always assume it's the user's fault. The one time I was ever hacked, I could trace it directly back to a situation where I knew my username/password was compromised and I used the same set anyway. Ever since then, I've used more secure logins and p...

1 year ago 0 Comments
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WoW Insider reported recently on a dangerous Trojan that was, at the time, not removable by any known antivirus program. Vigilance was advised by the Customer Support agents, and logs from anyone who was affected by the Disker trojan were requested. Thanks to the hard work of the Blizzard Support ...

1 year ago 0 Comments
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Blizzard Customer Support Agent Jurannok has taken to the forums to warn players of a dangerous Trojan -- a virus that can enter players' accounts even if they have an authenticator. Update -- A solution has been found. Jurannok Hello, We've been receiving reports regarding a dangerous Troj...

1 year ago 0 Comments

Blizzard's European Customer Support team has invited players to make a New Year's resolution that we at WoW Insider can definitely support. It's easier than giving up chocolate, and probably more useful than that gym subscription you were planning on getting. Thinking about New Year's resoluti...

1 year ago 0 Comments
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Over on /r/wow/, Blizzard CS rep Araxom offers some tips to avoid getting locked out of your WoW account if you're traveling this holiday season. Logging on from a different physical location can trigger some security features on Blizzard's side -- especially for accounts that don't have an authent...

1 year ago 0 Comments
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In a new set of questions and answers from the Age of Wushu community, Snail Games promised that North American players experiencing lag will soon see relief. "We are taking serious measures to solve the latency problems after escalation," the devs promised. "Server fixes are already on their way. ...

1 year ago 0 Comments
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Immigrants to EVE Online's New Eden will have an extra layer of security as of today, with CCP rolling out mandatory email verification to all new accounts. Email verification is the first of several upcoming security improvements for EVE, one that brings the 10-year-old game closer in step with mo...

1 year ago 0 Comments
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Whether you're just getting started or you've maxed out the number of characters on your World of Warcraft account, your account is valuable to hackers. And if they happen to steal your account, it can be a pain -- and a long wait -- to get it back to you. All of this makes securing your World of W...

1 year ago 0 Comments
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If you have a World of Tanks account, you will want to change your password. Developers report that "some personal information may have been compromised due to a security incident." Time to change the locks on your tanks, folks. Thankfully, you gain more than just personal peace of mind by taking...

2 years ago 0 Comments
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This week is Gamer Safety Week, and we hope you got your Gamer Safety Week shopping done early because the malls are packed! The Merchant Risk Council's (MRC) Gamer Safety Alliance (GSA) wants to help you be the safest online netizen that you can be by raising awareness for this second annual ...

2 years ago 0 Comments
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It's that special time again -- you know the one we're talking about. The time for all of us to think about our behavior and see how we measure up. It's not Santa that's come to town; it's a security breach! Heroes of Newerth's database has been infiltrated, giving someone access to account and...

2 years ago 0 Comments
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A big victory has been won in ArenaNet's ongoing war on Guild Wars 2 bots. Big steps have been taken since the game's launch: As of now, only about 20 bots an hour are reported, compared to over 2,000 an hour just a couple of months ago. ArenaNet has been working on automating the process of id...

2 years ago 0 Comments
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If you haven't been completely satisfied with how you styled your Guild Wars 2 character to look but don't have the heart (or time) to reroll, ArenaNet has a solution... for a price. The studio added two options to the game's cash shop that allow players to fiddle with their characters' visuals. ...

2 years ago 0 Comments
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One of the things almost everyone in every corner of our World of Warcraft can agree upon is that we hate botters... with the possible exception of those that bot themselves. Being the inveterate forum watcher that I am, this forum thread caught my attention. Should World of Warcraft have a syste...

2 years ago 0 Comments