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  • Panasonic reopens Plasma Concierge to the masses this holiday season

    by 
    Darren Murph
    Darren Murph
    12.07.2007

    Read enough horror stories lately to get you all scared about diving into the world of HDTV? Fret not, as Panasonic is reopening the phone lines to its toll-free Plasma Concierge service during the holidays. Usually, this line is reserved for those who already own a Panny PDP, but starting today, absolutely anyone can ring up the help line for a little one-on-one Q&A about flat panels. Reportedly, those on the other end will be happy to field any general / technical questions you may have, and unlike last year, the service will remain open until February 3, 2008 -- a full two months longer. Hit the read link for the digits, and be sure to grab some paper and a pen before you just start rattling off inquiries.

  • Panasonic opens up Plasma Concierge service to the public for the holiday blitz

    by 
    Darren Murph
    Darren Murph
    11.28.2006

    If your tiresome Black Friday campout left you incensed at that fellow ahead who snagged the very last HDTV that you had been eying, take heart. Panasonic feels your pain, and is opening up its exclusive help lines to help you deal with the hassles of searching for the perfect plasma. The company's Plasma Concierge service -- which opened earlier this year -- is stocking up on customer service representatives to field any questions you may have, regardless of whether or not you own a single Panasonic product. The program is open to the public through December 31st of this year to craft "customized flat screen profiles," determine which set would be better suited for your room, and even tips on mounting and wiring. So if you're befuddled over where to get some reliable, free information (aside from the site you're currently ogling) on which plasma to pick up this holiday season, give Panasonic a ring, but be sure to dodge those sure-to-come sales pitches while you're at it.