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We've been following the mass reports of hackers bypassing passwords and authenticators to rob Diablo III accounts blind, and now we have a new twist on the story. While Blizzard confirmed "an increase in reports of individual account compromises," the studio says it has no hard evidence that hac...

May 22nd 2012 at 5:00pm 0 Comments
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In sharp contrast to last week's advice, this time around, I'm advising everyone to stay inside. There's all sorts of cool stuff wherever you are right now, and it's kind of hot out today. Besides, look at how much fun Christopher Walken is having inside. Don't you want to be like Christopher Wal...

August 11th 2011 at 6:00pm 0 Comments
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If you follow WoW account security, then you've probably heard about (or personally encountered) a recent change to the way Battle.net authenticator devices work. Basically, when you log into the game, the client attempts to determine if you're logging in from your "home" computer or at least a c...

July 26th 2011 at 8:00pm 0 Comments
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Welcome back to The Queue, the daily Q&A column in which the WoW Insider team answers your questions about the World of Warcraft. Alex Ziebart will be your host today. Did you know a possible explanation for the origin of the "succubus" as a serious mythological creature is that men sufferin...

June 20th 2011 at 11:00am 0 Comments
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Make no mistake: it really sucks when your WoW account gets compromised. Even with the speed with which compromises are handled by the support department nowadays, it's still a pain to have to wait to get your stuff back -- and it's even worse to know that someone was in there mucking around with y...

February 16th 2011 at 7:00pm 0 Comments
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Blizzard is kicking off a year-long Core Hound Pup adoption campaign and is giving away iPads for the best user-submitted epic screenshots of the Core Hound Pup in action. Two iPads will be given away each month to two lucky screenshot submitters. Follow the link over to the contest rules page,...

January 27th 2011 at 8:00pm 0 Comments
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Blizzard is changing up the security on their authenticators a bit. This isn't a major change and shouldn't affect that many people. Starting now, if you happen to have multiple Battle.net accounts (not multiple WoW accounts under one Battle.net account), then each account must have its own authent...

October 7th 2010 at 8:00pm 0 Comments
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Welcome back to The Queue, WoW.com's daily Q&A column where the WoW.com team answers your questions about the World of Warcraft. Alex Ziebart will be your host today. I want to kick off this edition of The Queue by thanking you guys for submitting your armories to the reboot of Pimp My Profil...

January 14th 2010 at 1:00pm 0 Comments
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If you read WoW.com with any regularity, you probably saw and read our pieces on Friday discussing some rather curious policies Blizzard has recently instituted. There are two in particular that I'd like to discuss further: The care package for hacked accounts and the possibility of mandatory authe...

January 11th 2010 at 11:00am 0 Comments
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WoW.com has learned through trusted sources close to the situation that Blizzard is giving serious consideration to making authenticators mandatory on all accounts. According to our sources, while this policy has not been implemented yet and the details are not finalized, it is a virtually forgone...

January 8th 2010 at 12:50am 0 Comments
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The WoW Insider Show went on the air last weekend, and despite the fact that we started out down two voices, the discussion was fast and furious, as we all had plenty to say about patch 3.3 and specifically the Dungeon Finder system. Adam Holisky, Turpster, and I started off the show, and then Matt...

December 15th 2009 at 1:00pm 0 Comments