beginner-experience
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EVE Online walks us through the remaking of a tutorial
With EVE Online's inbound Inferno 1.2 patch comes a completely overhauled tutorial experience for the game. CCP Games was concerned by how many potential players failed to make it through the existing tutorial, and CCP Greyscale wrote a lengthy post detailing how a studio goes about retuning the beginner experience to retain customers. This process is detailed in five steps. The first was to gather metrics and analyze them to see where problem areas lay. From there the team broke apart the current tutorial, reorganized it, and formed task forces to deal with each section. After making the changes, the team turned the new tutorial over to outside testers for evaluation and feedback. Finally, the improved tutorial will be implemented to (hopefully) greater effect. CCP also listed many of the changes coming with this new tutorial. These changes include removing the voiceovers and adding right-click context menus, better visuals, highlighting text, and easier navigation between the tutorial steps.
The Daily Grind: How would you improve tutorials?
Yesterday on Massively Speaking we had a lively discussion about what we dislike in MMO tutorials (the popups, oh the popups!) and how we'd improve them. But we are just a few humble souls slaving over old-fashioned typewriters, while you are a legion of computer-savvy geeks who have timed the wild, wild web. So how would you improve tutorials? Keep in mind that MMO tutorials can and should be aimed at two different demographics: those who have never played online RPGs before and those who are experienced genre vets who are giving this game a go. Introducing a newcomer to the genre in such a way that he or she is not scared off is trickier than you might suspect, especially in the era of Angry Birds accessibility. What could be done to ease new players into the games? How could tutorials better transmit the information that you truly need and skip the stuff that you don't? Let's brainstorm today! No idea is too silly, except for the sixth, 20th, and 41st comments. Those are just wack. Every morning, the Massively bloggers probe the minds of their readers with deep, thought-provoking questions about that most serious of topics: massively online gaming. We crave your opinions, so grab your caffeinated beverage of choice and chime in on today's Daily Grind!
Dark Age of Camelot takes players to school
Dark Age of Camelot's new website is already paying off in spades for players, as the developers are able to pass along a host of new information, concept art and previews for the populace. DAOC will be 10 years old as of next month and isn't slowing down. Exhibit A: The team is already hard at work on the 1.110 patch. John Thronhill penned a dev diary about the patch this week; he focuses on the new Lesson Quests that will go hand-in-hand with the beginner experience. Lesson Quests are designed to help newbies get their footing in this complex setting, especially since the game continues to see a "large amount of returning and brand-new players" each month. As players progress through Lesson Quests, they'll not only get a better understanding of how DAOC works but be rewarded with buff tokens, potions, and other nice goodies. As part of the quest chain, NPCs will demonstrate crowd control techniques and other RvR survival skills in the hopes that new players will be able to make a better contribution to the war. These tutorial quests can also be skipped if players already know the ropes. Lesson Quests aren't the only new additions coming with 1.110, although Thornhill says we'll have to wait until another day to hear about the rest.
