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Thus far, Community Detective has stayed on the straight and narrow course of fantasy MMORPGs during its brief existence. Sure, I've taken the occasional detour into sci-fi, superhero, and quasi-historical territory, but the majority of the column's first 23 issues were -- like the genre itself -...

June 14th 2011 at 6:00pm 0 Comments
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Welcome to the Perpetuum edition of Community Detective. Avatar Creations' mech-based sandbox MMORPG launched back in November, and despite being relatively new to the market, it has already had time to release a free expansion and a 15-day free trial as well as build itself a small but dedicated...

May 31st 2011 at 6:00pm 0 Comments
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My first few minutes with Allods Online were one part awesome and two parts aggravation. There was intrigue in the form of my research into player-crewed airships, and there was annoyance at the forced installation of Pando Media Booster, a third-party app that supposedly improves download spee...

May 17th 2011 at 2:30pm 0 Comments
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Be gentle with me, Trekkies, for I have a confession to make: I've always found Star Trek to be pretty unwatchable. Whether it was because of the low-budget sets or the drunken TV writers prone to cramming every episode full of nonsensical techno-malarkey, I boldly went to another channel. Loggi...

April 26th 2011 at 9:00am 0 Comments
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Welcome back, intrepid readers. After a bit of a hiatus, Community Detective is back on the case (that case being the chronicling of various MMORPG communities and customer service experiences). When I left off a few weeks ago, I'd just completed a whirlwind tour of DC Universe Online -- the PC...

April 12th 2011 at 2:30pm 0 Comments
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Well, the people have spoken, and it seems like I've got some new marching orders when it comes to Age of Conan. If you've been following the column for the last little while, you'll know that I'm running a miniseries that borrows heavily from Massively's Choose My Adventure pieces. Every so oft...

March 20th 2011 at 12:00pm 0 Comments
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Welcome to issue 17 of Community Detective (wow, 17, has it been that many already?). Anyhow, this week I figured I'd broaden my horizons a little bit. While I've delved into the free-to-play genre before with Global Agenda, Hi-Rez Studios' MMO shooter is not your average F2P title (there's no item...

January 18th 2011 at 6:00pm 0 Comments
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Welcome to a new year of Community Detective. To kick things off, I'm going back in time -- way back in time, to 2004 to be exact -- as this was the year NCsoft's Lineage II debuted in America. Why profile the community and customer service of a game that's almost seven years old? Well, Lineage II...

January 4th 2011 at 5:00pm 0 Comments
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Hi kids, it's your friendly neighborhood Community Detective and I'm back with the final issue of 2010. Next year looks to be an exciting and somewhat scary time for MMORPG communities and customer service. Not only are we staring down the barrel of four new hugely anticipated AAA titles (RIFT, TER...

December 21st 2010 at 10:00am 0 Comments
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Welcome back folks, and yes it is time for the latest installment of Community Detective. Last week I did a bit of a departure from the general column format by interviewing Funcom Customer Service Manager Edward Walsh III. This week, I'm doing something similar, but the spotlight is shifting to S...

December 7th 2010 at 9:00am 0 Comments
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Hey look, it's time for another installment of Community Detective! This week, boys and girls, we're going to venture where many folks have ventured before: the lands of Azeroth. That's right, World of Warcraft awaits, and I figured it's high time we took a look at the community and customer servi...

November 9th 2010 at 4:00pm 0 Comments