community-relations-manager

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  • Star Wars Galaxies gets a new community relations manager

    by 
    William Dobson
    William Dobson
    05.31.2009

    The Star Wars Galaxies forum regulars have welcomed a new community relations manager named Draakull to their ranks, who will be taking over for previous CRM Zatozia. Draakull made an introductory post and explained how MMOs have played a big part in his life, primarily because of the communities he's been involved with. Online friends helped him through some hard times when he didn't have support in the real world, and now he's ready to give back to the SWG community by performing in his new role as best he can.Draakull has only been the CRM for a few days, but he has already organized a couple of small events in his introduction thread and has gained a lot of fans. To see what he's got in store next, keep checking the thread, or simply stay tuned to the SWG forums -- you're bound to see his posts a lot from now on.

  • So you want to be in Community Relations?

    by 
    Shawn Schuster
    Shawn Schuster
    12.01.2008

    If you are hardcore into your favorite MMO, chances are you know the Community Relations Manager for that specific game. Heck, even if you don't play some of the top games, you may know their Community Managers. Sometimes the CRMs can achieve rockstar status among players, such as ArenaNet's Gaile Gray, whose weekly in-game appearances packed server districts with screaming fanboys.To get into Community Relations is a different story though, and Sony Online Entertainment's Senior Community Relations Manager, EM Stock, gives us a bit of an insight into the process. Despite the fact that many people may see a CR position as an easy gateway into the gaming industry, EM Stock wants us to know that it's much more than that. Being on a community team is "a bona fide career path that requires some very specific talents and skill sets. Not everyone is suited." So if you're looking to break into the MMO Community Relations field, check out this article, it might just be the boost you need to get started.