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Yahoo! offers up coupons and refunds to DRM server-shutdown victims
If you woke up this morning worried about what Yahoo! is planning to do for its Music Store customers who are about to be left in the lurch with its DRM server shut-down, have no fear. Yahoo! has announced that it will offer customers coupons or refunds for those songs you bought. Basically, you'll get a coupon that you can use at RealNetworks Inc.'s Rhapsody download service. Their songs, of course, are DRM-free. For those of you who have "serious problems with this arrangement" (their words, not ours), refunds will be available. The servers go down on September 30, so start combing your collections, kids.[Thanks, JC]
Yahoo! to compensate DRM-protected Music Store customers
Hey, both of you Yahoo! Music Store customers, listen up. Just hours after Yahoo! affirmed that it would be powering down its DRM servers, along comes a spokesperson to alleviate any worries that you two will get screwed in all of this. According to Carrie Davis, customers "will be compensated for whatever they paid for the music," and she continued on to state that Yahoo "had not yet decided what exactly it would do, but it would take care of its customers." Some of the possible options include getting cash back for the money spent on tracks or receiving MP3 versions of the jams sans DRM (we'd take the former, thanks). Depressingly, there doesn't seem to be a definitive time table laid out just yet for the restitution process.
