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Britain's CSR developing uber-sensitive Bluetooth / GPS hybrid chip
Considering how governments are suddenly feeling that tracking your every move, or at least providing the means for someone else to, is such a brilliant idea, it's no surprise to see the Bluetooth masters at Cambridge-based CSR buy up NordNav and Cambridge Positioning Systems. The new mishmash of companies now has consolidation on the brain, as it's developing an all-in-one microchip that will sport both Bluetooth and GPS functionality on a single module. Additionally, the chip would reportedly "drain less power and be cheaper for handset makers than having two separate chips in their devices," as both technologies would have one processor doing the work, resulting in a more efficient process. The company's CEO claimed that its combo chips would cost manufacturers "an extra dollar per chip as opposed to around $5 to $10 for putting in a current standalone GPS chip," and moreover, these devices are designed to be ultra-sensitive, giving it connection abilities indoors and in "deep urban areas" where current units fall short. Already being hit up by a few anonymous mobile producers, CSR plans to get these things shipping "during the first half of this year," and hopes to start turning a profit on them by 2008.
Sprint opens, closes data leak on customer service line
It sure feels like Sprint usually just can't buy a break when it comes to quality customer service. This time around, JD Power's sometimes basement-dwellers have been called out for an automated line that was just a little too ready and willing to dish out customer data to anyone who called in. Basically, you'd call the line, enter any Sprint customer's number of your choosing, and promptly be asked to verify the customer's compu-spoken name and home address --among other juicy details -- while calling another number would spit out their bill balance. Understandably, this raised a ruckus in the user community; to their credit, Sprint patched the system rather quickly and issued a statement to that effect -- but not without going into full CYA mode, pointing out that "this process operated well within the bounds of applicable federal and state privacy laws."
