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Apple has topped the charts in another customer satisfaction survey, this time from the Temkin Group. That company studied 842 recent PC buyers, and found that Apple won across all of five categories versus PC brands like Dell and HP. From information pre-purchase to setup, customer service a...

4 years ago 0 Comments
July 5, 2011 at 4:00PM
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The decision to move to WiMAX instead of LTE will probably be second-guessed by pundits and investors for years to come, but regardless, Sprint CEO Dan Hesse has emerged as one of the wireless industry's great comeback kids now that he appears to be succeeding in his goal of turning the carrier's ta...

4 years ago 0 Comments
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Gamasutra got a chance to speak with the executive VP and GM of Disney Interactive Studios, Graham Hopper, who says that Disney is swinging for the stands on their future game releases. The games division is learning from "pure" gaming studios and their success, and while Hopper admits that the c...

5 years ago 0 Comments
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According to AppleInsider, Apple has scored higher than other PC companies on Forrester's new customer experience survey, but their main software app didn't fare quite as well. Apple came in at number 35 on the list, which places them way above PC competitors like HP, Compaq and Dell, though iTunes ...

5 years ago 0 Comments
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Well Blizzard has finally done it. After charging only for out-of-game services like faction changes and character customization, with the release of in-game pets on the Blizzard store, they've finally moved on to selling virtual items for real money. And there's a word, dirty in the mouths of some...

5 years ago 0 Comments
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$80 on apps? I didn't think it was that much, but after going over estimates in my head, that sounds about right, actually. A survey of 1200 App Store customers estimates that we've spent about $80 on applications so far, with an average of about 65 applications per customer. There's a little weirdn...

5 years ago 0 Comments
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Lots of developers are saying that they can't sell their apps at $9.99 in the App Store, but Major League Baseball is apparently the exception -- the $9.99 At Bat app is not only gaining accolades from users, but it's selling like nachos at the ballpark, too: with 130,000 copies sold so far this yea...

6 years ago 0 Comments
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Each week Mark Methenitis contributes Law of the Game on Joystiq ("LGJ"), a column on legal issues as they relate to video games: This week I've been at the Game::Business::Law Conference, and one of the speakers was Jason Holtman, Director of Business Development / Legal Affairs for Valve. Jason...

6 years ago 0 Comments
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Snowman Eyonix posted an update to the ongoing Comcast issues on the forums today: he says that Blizzard is talking to Comcast about the problem, and that they may have identified the problem in a third-party network between the affected folks and Comcast themselves. He says work on the issue is ong...

6 years ago 0 Comments
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Just a day after announcing that U-verse TV was lit in select areas of Raleigh and Orlando, AT&T has reached its long-time goal of securing one million U-verse TV subscribers before the end of 2008. And yeah, the outfit's chief executive of telecom operations totally called this last week, but...

6 years ago 0 Comments
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Alright -- what's a bloke got to do to get some more HD? Clearly the demand is growing, as evidenced by the 100,000th FreeSat box being gleefully picked up and used to catch a meager amount of free HDTV material. Since launching just five months ago, the free-to-air satellite service has captivate...

6 years ago 0 Comments
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We already heard that prices were still a huge determining factor in flat-panel purchasing decisions (surprise, surprise, right?), but with new reports asserting that a sweet two-fer of price drops could be on the way, we're curious as to what you're doing. Are you intentionally duct taping your i...

6 years ago 0 Comments
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Only a few months have passed since Australia's Foxtel launched its HD+ service, and judging by the numbers, Aussies are warming to high-def. The carrier just posted a 17% rise in revenue (up to $1.7 billion), and it's expecting the numbers to remain high as more consumers cave to the temptation o...

6 years ago 0 Comments