Customersatisfaction

08.02.13
J.D. Power: AT&T unseats Verizon as customer care leader
08.02.13

J.D. Power: AT&T unseats Verizon as customer care leader

AT&T is the absolute bee's knees in customer care among the big four carriers. That's if you'r...

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05.22.13
Survey says Verizon is best at customer satisfaction... among the big four, anyway
05.22.13

Survey says Verizon is best at customer satisfaction... among the big four, anyway

The results from the American Customer Satisfaction Index are in, and parroting a recent study by...

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03.21.13
iPhone tops J.D. Power customer satisfaction survey again
03.21.13

iPhone tops J.D. Power customer satisfaction survey again

Make a little more room in the trophy case: the iPhone has topped J.D. Power and Associates'...

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02.25.13
Apple tops British brand survey
02.25.13

Apple tops British brand survey

Each year, British business professionals rank global "superbrands" in a report called the Supe...

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12.27.12
Apple falls in customer satisfaction survey
12.27.12

Apple falls in customer satisfaction survey

Analytics firm ForeSee says Apple slipped 3 percentage points in a holiday customer satisfaction...

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12.19.12
Daily Update for December 19, 2012
12.19.12

Daily Update for December 19, 2012

It's the TUAW Daily Update, your source for Apple news in a convenient audio format. You'll get...

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09.26.12
New survey says iOS 6 users aren't as happy as they were with iOS 5
09.26.12

New survey says iOS 6 users aren't as happy as they were with iOS 5

The word from mobile customer research firm On Device (as reported by TechCrunch) is iOS 5 eked ou...

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09.06.12
iPhone tops J.D. Power satisfaction survey ... again
09.06.12

iPhone tops J.D. Power satisfaction survey ... again

Every year at about this time, J.D. Power and Associates releases the results of the U.S. Wirel...

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05.15.12
Apple tops ACSI satisfaction survey for cellphone manufacturers
05.15.12

Apple tops ACSI satisfaction survey for cellphone manufacturers

Apple has done it again, topping the American Consumer Satisfaction Index survey for cellphone man...

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