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Sidekick failure rumors point fingers at outsourcing, lack of backups
Backing up your personal PC to external media might still be a novel concept for some, but any IT manager fresh out of school can tell you that regularly backing up mission-critical servers -- and storing those backups in multiple physical locations -- isn't merely important, it's practically non-negotiable, and it only becomes that much more critical before undertaking hardware maintenance. Alleged details on the events leading up to Danger's doomsday scenario are starting to come out of the woodwork, and it all paints a truly embarrassing picture: Microsoft, possibly trying to compensate for lost and / or laid-off Danger employees, outsources an upgrade of its Sidekick SAN to Hitachi, which -- for reasons unknown -- fails to make a backup before starting. Long story short, the upgrade runs into complications, data is lost, and without a backup to revert to, untold thousands of Sidekick users get shafted in an epic way rarely seen in an age of well-defined, well-understood IT strategies. The coming weeks are going to be trying times for both Microsoft and T-Mobile, a sideline player in this carnage that ultimately still shoulders responsibility for taking users' cash month after month and keeping tabs on the robustness of its partners' workflows. We're betting that heads are going to roll at both of these companies, formal investigations are going to be waged, users are going to be compensated in big ways, lawsuits are going to be filed, and textbooks could very well be modified to make sure that lessons are learned for the next generation of college grads tasked with keeping clouds running. Why there weren't any backups -- even older ones -- that could've been used as a restore point is totally unclear, so we're hoping Microsoft has the stones to come clean for the benefit of an entire industry that wants to understand how to make sure this never happens again.
T-Mobile: we probably lost all your Sidekick data
Well, this is shaping up to be one of the biggest disasters in the history of cloud computing, and certainly the largest blow to Danger and the Sidekick platform: T-Mobile's now reporting that personal data stored on Sidekicks has "almost certainly has been lost as a result of a server failure at Microsoft/Danger." They're still looking for a way to recover it, but they're not giving users a lot of hope -- meanwhile, servers are still on the fritz and customers are being advised not to let their devices power down because anything that's still on there will be lost the next time the device is turned on. Another communique is promised from T-Mobile on Monday to give everyone a status update on the recovery efforts, but at this point, it's not looking good at all.
Danger's server woes leave Sidekicks in the lurch
Look, Danger, we know that you're hard at work on... ahem, "other things" right now, but can you please just take five and figure out what's wrong with your servers? Sidekicks rely very, very heavily on the ability to phone home for even basic tasks -- looking up contacts, browsing the web, you name it -- and it seems that Danger's data center has been on the fritz for a solid two days now with symptoms ranging from text message weirdness to dead address books and everything in between, up to and including a completely unusable experience. Frantic calls to T-Mobile are resulting in comped bills for some subscribers, so if you're affected, you might want to give 'em a ring. [Thanks to everyone who sent this in]
Microsoft's Turtle and Pure 'Pink' phones and Surface Tablet: take 2
Right on cue, Mary Jo Foley has chimed in with her expert opinion on the latest Project Pink rumor. Weekend gossip that has Microsoft and Sharp "unleashing" a pair of slider phones codenamed "Turtle" (pictured above) and "Pure" in January (likely at CES). JoFo thinks that it's possible that the rumored handsets could be announced in January, but any phone from Microsoft's Pink skunkworks project wouldn't launch until Windows Mobile 7 was ready, an OS not expected to ship on consumer devices until the end of 2010. Still, a January announce certainly aligns with the modern product buzz life-cycle: the iPhone landed six months after its unveiling while the first Google co-branded phone -- T-Mobile G1 -- took almost a year to bump hands of anxious consumers. Foley also addressed 9to5Mac's tease of a "much, much bigger and juicier" rumor related to a Microsoft tablet in the late prototype phases. According to her sources, a new Microsoft tablet is part of something called "Alchemy Ventures" and contains at least one exec from Microsoft's Surface team and is presumably led by our buddy, J Allard. You'll recall that Microsoft was already rumored to be working on "Oahu" a Surface-based tablet for consumers. So when might we see it? Mary Jo speculates that Microsoft could be waiting to see what Apple's working on before showing off Redmond's competing design. In other words: February. [Via WMPowerUser] Read -- "Turtle" pic Read -- Mary-Jo Foley on Pink and Tablet
Microsoft's Project Pink finally bearing fruit in 2010 with two self-branded phones?
The concept of a self-branded Microsoft phone (or two) actually making it to market is more believable than ever. A deterrent frequently cited in years past was Microsoft's vested interest in keeping its Windows Mobile hardware partners happy -- but as even their staunchest supporters (think HTC and LG) have turned to Android to shore up their smartphone lineups, it'd be far less of a backstabbing move on Redmond's part to get into the business next year than it would've been in, say, 2006 or even 2008. Add in the fact that the Zune HD shares 99 percent of its DNA with what could be a top-notch Windows Mobile-beating smartphone, and... well, it'd actually be a little ridiculous at this point if they didn't move in that direction, wouldn't it? This discussion takes us back once again to Project Pink, the oft-rumored secret package of hardware, software, and services (or some combination thereof) allegedly being developed deep within Microsoft's skunkworks. Last we'd heard it'd be based on Windows Mobile 7 Chassis 1 with a heavy dose of 2009-spec components capable of chewing through processor-intensive apps and games, and now 9to5Mac says it's received information that Microsoft will be releasing two Pink devices next year, likely at CES. We've heard for a long time that Pink is one of the fruits (perhaps the only fruit?) of the company's Danger acquisition, and to that end, the Pink devices will apparently be sourced from Sharp -- Danger's primary Hiptop ODM, up to and including the Sidekick LX 2009 -- and will feature "Microsoft+Sharp" co-branding, not unlike Garmin Asus. The handsets are said to be codenamed "Turtle" and "Pure," both sliders of some sort with Pure possibly destined for Verizon. As you might expect from a product developed with Danger, it'll feature tight app store support with carrier integration, but otherwise, there's nothing else to this latest noise. Considering Danger's utter lack of experience with Windows Mobile, that could account for the amount of time it's taking for Microsoft to show its Pink cards -- assuming it's all WinMo- or WinCE-based to begin with. That would also imply that the company would have to start revealing details on its primary next-gen mobile platform in January, which gives 6.5 extraordinarily little breathing room at the top of the food chain. Of course, 9to5Mac isn't exactly a bastion of reliable Microsoft banter -- we turn to the likes of Mary Jo Foley for that, who's been providing much of the guidance on Pink so far -- but it's an interesting rumor that we think holds far more water than The Inquirer's bunk piece from a little under a year ago. Let's not forget that Danger has a history of procuring its own hardware, and that precedent has transferred to Microsoft by virtue of the purchase. If we see Microsoft+Sharp gear with GSM radios bow in a little over three months, you won't find our jaws on the floor.
T-Mobile brings Facebook and paid Twitter apps to older Sidekicks
The original Sidekick was one of the first devices to push phones as deeply social text-based tools, and that trend continues today -- which naturally makes tight integration with Facebook and Twitter absolutely vital. The fresh 2009 version of the Sidekick LX has been available with both of these, and T-Mobile is now retroactively offering them to owners of the original LX, the Sidekick 2008, and the Sidekick Slide (remember that?). There's a catch, though -- while Facebook's free, Twitter is going to run owners of the older Sidekicks $1.99 a month, despite the fact that it's no charge to LX 2009 owners. Seems exceptionally bogus to us -- but then again, considering how great the latest LX is compared to every other Sidekick ever made, owners might just use this as an excuse to take the plunge. Both apps are now available. [Via Phone Scoop]
T-Mobile Sidekick LX 2009 down to $175
Would-be Sidekick LX 2009 owners have one less reason to keep dragging their feet this week with the dropping of the model's price (in both Carbon and Orchid variants, of course) down to $175 on contract after discounts from the original retail price of $250. We're not sure what's ultimately responsible for the price cut beyond the usual ultra-rapid retail shelf aging process and the gnat-like attention span of consumers like ourselves, but either way, the move helps put the high-end featurephone back in line with some of its contemporaries (we're sorry, but running more than a BlackBerry Tour or an iPhone 3GS on subsidy makes about as much sense as mail-order beef). So, does this tip the scale for anyone out there? Who's taking the plunge? [Via Hiptop 3] Read - Carbon Read - Orchid
New 'flow router' may save the Internet from collapsing under the weight of all your v-blog posts
The prospects of a Future Inevitable Internet Collapse™ has some of our readers seriously freaked out. You know the type -- they live in places like Idaho and Montana, in fortified mountaintop retreats, where they hoard digital media like it was canned food in December 1999. And concerns over bandwidth aren't limited to a lunatic fringe -- no less august a publication than IEEE Spectrum has recently posted an article by Lawrence G. Roberts (who pretty much helped invent the modern router) in which he discusses the state of the Internet. According to Roberts, our current routers are still designed to handle much smaller amounts of data than they are currently pushing. Streaming data only works at all, he says, due to extreme over-provisioning -- "Network operators," he says, are throwing "bandwidth at a problem that really requires a computing solution." One possible solution is something called "flow management." Instead of routing each packet individually, a flow router attaches an ID to each packet in a specific stream ("flow"). After the first packet is routed, each subsequent packet with the same ID is sent along the same route -- cutting down on time and on the amount of lost packets. Roberts' company, Anagran, has one such device on the market now -- the FR-1000, which he says consumes one fifth the power of a comparable (traditional) router, one tenth the space, and should reduce operating costs in GB/s by a factor of ten. And this, dear readers, may be the key to the survival of the Internet -- that is, until the robots get us.
Exchange support coming to Sidekick LX 2009 today for $4.99 a month
If you're a kid stuck in a grown-up's body, there's a good chance you're pining after a Sidekick -- you know, just like the kind you had back in the day when you listened to Blink 182 and loitered on your skateboard around the plaza in front of the office building that has since enslaved you. Problem is, Sidekicks have never really been work-friendly devices -- owing in part to their utter shunning of Exchange -- which means you get stuck with a BlackBerry and an incessant desire to swivel the display. It's kind of sad, really, and passers-by think you've gone mad as you sit on the park bench pressing your thumb desperately against a screen that will never, ever rotate, no matter how fricking hard you press. It's cool, though, T-Mobile's got your back: enter Sidekick Sync, an app that was promised when the Sidekick LX 2009 was launched and is finally available. It'll be hitting the phone's Download Catalog starting this afternoon, offering push email, attachment viewing, calendar and contact sync, and pretty much every other Exchange feature that strips you of your youthful innocence. For the pleasure of avoiding RIM's powerful grasp, you'll pay $4.99 a month -- but can you really put a price on being able to wear DC apparel at the age of 30?
Microsoft's "Pink" smartphone to be Microsoft-branded?
Ready for even more rumors about Windows Mobile 7 and Microsoft's mysterious "Pink" smartphone project? Good, cause we've got a few -- and the first is potentially huge. ZDNet's Mary Jo Foley says her best understanding of "Pink" is now that it's a Microsoft-branded phone running a custom UI on top of Windows Mobile 7, developed by what's left of the Danger team and targeted at the Sidekick market. Yep, Microsoft-branded -- as in, the exact thing Microsoft has been denying for ages now. What's more, Redmond wouldn't be letting third parties use this new UI -- Pink would be manufactured only by Sharp or Motorola, who've made Sidekicks in the past. It all makes sense, even if it does feel a bit like MS is knifing its partners in the back -- companies like HTC and Samsung have been equally aggressive in layering their own UIs like TouchFLO 3D and TouchWiz on top of WinMo, but it's another thing entirely to compete against Microsoft itself, especially now that AdWeek says Microsoft's selected an agency to develop a Pink ad campaign. Yeah, things are starting to get a little wild -- we haven't even mentioned the open questions of whether the Zune HD is running Tegra because it's based on Windows Mobile 7 Chassis 1, or whether Pink will launch on Verizon, or whether Zune will appear on other phones, or... you get the idea. Hey Microsoft -- you want to clear any of this up by shipping some products? Read - ZDNet Read - AdWeek
70,000 HP laptop batteries recalled due to fire hazard
It's been quite awhile since we've seen a major recall surrounding volatile laptop batteries, but it looks as if HP is the company bringing the topic back to the forefront. Announced today, the US Consumer Product Safety Commission and Health Canada, in cooperation with Hewlett-Packard, has issued a voluntary recall of about 70,000 Li-ion batteries. Reportedly, these cells can "overheat, posing a fire and burn hazard to consumers," and so far, the firm and CPSC have received two separate reports of batteries that have overheated and ruptured, resulting in -- wait for it -- "flames / fire that caused minor property damage." For a look at what units are affected, head on past the break -- oh, and if you're reading this on an HP lappie right now, go ahead and grab the fire extinguisher just in case.
3G Sidekick LX 2009 now available on T-Mobile
No doubt, the latest Sidekick looks pretty much like the swivel-screen Hiptop of yore. But as you'll recall from our review, the new 3G Sidekick LX takes the original tweener aesthetic high-end to match its aging user base. That means one of the best displays (854 x 480 pixel) available on a US handset and new 3G and assisted GPS radios to upload geotagged pics on the quick snapped by the LX's 3.2 megapixel camera with flash. Available now for $250 (after instant discount, mail-in rebate, and 2-year commitment) in your choice of carbon or orchid paint.[Via PhoneArena]
T-Mobile Sidekick LX 2009 review
T-Mobile's Sidekicks have been cult favorites stretching all the way back to the original grayscale model -- a device with a design only a mother could love, may we add -- when it launched nearly seven years ago. Though the unusual form factor with the addictive spring-loaded pivoting swivel has largely prevented it from attracting a mainstream audience, the countless teens and twenty-somethings who've latched on to the Hiptop ecosystem have cited many of the same reasons for loving it since day one: an easy, foolproof UI, push email, high-quality customizability, decent web browsing capabilities, and a stellar messaging-optimized layout (remember that QWERTY was little more than a twinkle in most manufacturers' eyes back in 2002). At its launch, the first-generation Sidekick LX represented a new high end for the franchise -- big shoes to fill for the 2009 model of the same name. Does it live up to the hype? More importantly, could this be the first Sidekick complete enough and robust enough to reach new audiences? Read on.
T-Mobile's Sidekick LX 2009 will be $249 for new customers
You still can't order it unless you got in on the pre-sale, but T-Mobile has now confirmed pricing for new customers wishing to pick up a fresh 2009-vintage Sidekick LX: $249. That'll be an after-rebate price on a two-year contract, while existing T-Mobile subscribers will continue to pay the $199 they've enjoyed during the pre-sale so far. Loyalty occasionally pays, it seems.
Doomsday alert: internet to become an "unreliable toy" in 2012
Okay, so first things first -- we all know the world's on track to end in 2012, so it's not like this really matters. But if, just if it manages to survive (à la Y2K), you can pretty much bank on a mass reversal of culture as we all push aside our netbooks and return to the playground. According to some "research" slated to be fully published "later this year," PCs and laptops are apt to "operate at a much reduced speed, rendering the internet an unreliable toy" from 2012 onward. The reason? Massive growth in internet demand, which is undoubtedly on pace to crush existing infrastructure that can't ever be improved upon by anyone, regardless of their market capitalization or determination to expand. It's noted that the internet itself will somehow survive, but that users will begin to see "brownouts," which are described as "a combination of temporary freezing and computers being reduced to a slow speed." Thank heavens for FinallyFast, right? Psst... the solution to all of this is just past the break.[Thanks, Colin]
New Sidekick LXs trickling into buyers' hands ahead of launch
Sure, T-Mobile said May 13 for the Sidekick LX 2009's official date with destiny, but if they want to start drop-shipping units a few days early, we don't think anyone's going to complain. In-the-wild unboxings certainly seem to back up stories that devices are already being shipped to those who've pre-ordered it ahead of release -- and call us crazy, but we think we prefer these shots to that creepy viral video unboxing from a while back. Enjoy the shots, and if you didn't (or couldn't) pre-order, we might suggest viewing them very, very slowly so they last through to the 13th. [Thanks, Ed]
Even more LETHAL!
Remember LETHAL? It's an app that can keep you awake at night by telling you about all of the dangerous things that can kill, maim, or at least injure you. The good thing is that LETHAL does it in a humorous way.We did a review of LETHAL a few months ago, and now the development team at Elany Arts has taken the app to a new level. Not only did they significantly upgrade LETHAL, but they also dropped the price of the app from US$1.99 down to US$0.99.What's changed? LETHAL now gives a risk ranking for every US and Canadian town or city with a population over 100,000, plus all Canadian National Parks. If you're within a large metropolitan area, you can watch your LETHAL index change as you drive around. More disasters! More dangerous animals! The crime information is more specific, with new updated crime data from the FBI database. You can view rankings for all locations from most dangerous to least (or vice versa) for all indexes and specific risks. Want to find the #1 area to get killed by a grizzly bear? LETHAL can help. Speaking of animals, they're now displayed with their relative risk based on prevalence in the area and confirmed attacks (I griped about this in my earlier review, since they showed mountain lions as a big risk in my suburban neighborhood). Disasters are also displayed with their relative risk based on prevalence and confirmed incidents. LETHAL (click opens iTunes) is a fun and fascinating app, and the new lower price and extra-chunky feature set makes it even more worthwhile.
T-Mobile Sidekick LX 2009 video hands-on
Our first glimpse of T-Mobile's new 2009 edition Sidekick LX was all too brief, so we've jumped back in for some in-depth video hands-on (embedded after the break). One word of warning: this screen is truly incredible, and we can't be held responsible for any instances of sudden onset Sidekick envy. Traipsing through the OS, we found most everything to be responsive, intuitive and actually pretty feature-packed. The Facebook and Twitter apps are some of the best we've seen, and Laura our demo person was actually brave enough to shoot, upload and stream YouTube live on video with us. The browser had a bit of trouble with the visceral multimedia experience of Engadget.com, but overall seemed fairly together. The Download Catalog is a little barebones at the moment, but promising. Overall the hardware will be totally familiar to Sidekick users, but there are enough enhancements and refinements to make this lust worthy to folks on both sides of the Sidekick fence. It's comfortable in hand, with soft touch plastic and a super solid build, despite our best efforts at wrenching that swivel-and-tilt screen from its magical hinge. The phone hits T-Mobile on May 13th for $199 after rebates.
Sidekick LX gets "unboxed," shows off its creepier side
Fake corporate-marketing unboxing videos aren't anything new -- some of them are even pretty amazing -- but this latest one from T-Mobile is definitely the skeeziest we've ever seen. Follow along as a sex-crazed Sidekick LX attempts to limit access to his bubbly new owner's "spring break photos," pushes her into watching her "hot friends" play beach volleyball, and lament that he's ended up in the purse rather than her pocket -- yep, the Sidekick LX is the creepy little brother you wish you never had. No wonder she stashes it next to the pepper spray. Video after the break.
T-Mobile Sidekick LX officially announced all over again
Sound familiar? Indeed, this isn't the first time T-Mobile has offered a Sidekick LX -- but much like last year's simply-named Sidekick, the carrier is once again carrying forward branding while totally revamping the hardware. The 2009 edition of the Sidekick LX is thoroughly new and pretty much nails every item on every Sidekick fan's wishlist: GPS, 3G data, an absolutely glorious 3.2-inch full wide VGA display, and super-tight integration with Facebook, Twitter, and MySpace. You've also got a 3.2 megapixel AF camera with LED flash, microSD expansion (T-Mobile throws a 1GB card in the box), video recording and playback (including YouTube access), stereo Bluetooth, quadband EDGE, and HSDPA 2100 for high-speed coverage when you're galavanting around Europe. The ace up T-Mobile's sleeve, though, might be Exchange ActiveSync support, which will be coming via the on-device software catalog shortly after launch. It's available for pre-sale to current T-Mobile customers starting today -- everyone else will have to wait until May 13 -- but either way, you'll be paying $199.99 after rebate on contract in your choice of "carbon" or "orchid" finishes. Check out all the snazzy photography below -- and follow the break for our quick first impressions of the phone.
