diagnostics
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New Wi-Fi Diagnostics tool a part of Mac OS X 10.7 Lion
When Mac OS X 10.7 Lion leaps onto our Macs later this year, Apple's support specialists will have a new tool to use to troubleshoot those pesky Wi-Fi problems. AppleInsider reports that a new Wi-Fi Diagnostics tool can be found in Lion's /System/Library/CoreServices folder, along with a number of other utilities and apps that are part of Mac OS X. To launch the tool in the developer beta of Lion, users Option-Click on the Wi-Fi icon in the Menu Bar, then select the Open Wi-Fi Diagnostics item from the menu. The tool provides four major functions: Monitor Performance, Record Events, Capture Raw Frames or Turn on Debug Logs. Monitor Performance captures detailed signal and noise data over time, and the captured info can be sent to Apple for troubleshooting. Other diagnostics options will log specific events, or can capture raw data to a temporary .pcap (packet capture) file, which can also be uploaded for the benefit of Apple support professionals. Another change discovered by AppleInsider is the addition of network configuration profiles that can be produced and delivered by network administrators. This is another iOS feature that is migrating to Mac OS X, since Apple had previously created config profiles so that admins could roll out settings and updates to iOS users. Lion Server uses the same infrastructure to deliver network config files for automating Mac management.
Mac 101: Building a bootable diagnostic and repair flash drive
More Mac 101, our tips and tricks for novice Mac users. Update: You cannot install Snow Leopard on an 8 GB flash drive. I was incorrect in writing that an install of Essential System Software would take 3.81 GB. As a few of our commenters pointed out, and as is the case, in testing I erroneously tried to install Snow Leopard on a flash drive that already had a version of OSX on it, making the installation much smaller than installing on an empty flash drive. According to readers, installing Snow Leopard on an empty flash drive will take 8.01 GB requiring a 16 GB flash drive. I'm very sorry for any inconvenience this has caused. It's a good idea to have a strategy in place in case of emergencies. If your hard drive tosses you errors, behaves badly or doesn't even appear, what to do? If programs crash at random, you need to be ready. You can prepare for this by creating a bootable flash drive containing some diagnostic and repair utilities. This is not meant to replace or in any way affect backing up your hard drive. Time Machine makes it so easy that not having a backup plan is just silly... but so much for the disclaimer. To make a diagnostic and repair flash drive, I'd suggest buying an 8 GB flash drive, 16 GB flash drive which can be had for around US $20 US $35 these days. When you get it, it probably won't be formatted for your Macintosh, so plug it in and run Disk Utility (in /Applications/Utilities) to format the flash drive. In doing so, you have a number of choices. With your flash drive highlighted click on Erase and choose Mac OS Extended (Journaled) and give the flash drive a name. Then click on Erase on the bottom right side of the screen and in a few seconds your flash drive will be ready for an operating system. I inadvertently omitted a step! Click the icon for the drive (not the disk partition -- the one that includes the size) and click the Partition tab. Choose "1 Partition" from the pop-up menu, Mac OS Extended on the right, then click Options at the bottom of the screen and make sure "GUID" is the selected partition type. Thanks to everyone who pointed this out. At this point do the Erase as mentioned above which should look like the following screen shot.
Garmin EcoRoutes ESP module turns your GPS into car sentinel
Get ready to tech up your driving experience, as Garmin has unveiled a new accessory for its nuvi line of GPS devices that lets you add a number of customizable gauges and monitoring utilities. The new ESP module tucks into the OBD-II diagnostics port on your car and communicates (via Bluetooth) all-important data like intake air temperatures and the fuel efficiency of your driving to the nuvi up top. Yea, it's been done before, but Garmin is (for the time being) a major force in navigation devices and could truly popularize this should there be enough interest. For our money, it's both a neat and geeky way to expand the functionality of the now threatened satnav species. The full dish on price and availability can be expected at CES 2010 this coming January.
Apple posts two new updates
Just days after all the hardware updates on Tuesday, Apple has posted two new support downloads. The first, Pro Applications Update 2009-01, contains several updates for applications in Final Cut Studio. This update includes Final Cut Pro 7.0.1, Motion 4.0.1, Soundtrack Pro 3.0.1, Color 1.5.1, and Compressor 3.5.1. This update addresses general compatibility issues, improves overall stability, and addresses a number of other minor issues. You can download this update through Software Update, or on the Apple Support Downloads page. Also, Apple released Apple Server Diagnostics 3X106, which replaces Apple Server Diagnostics 3X104 to provide support for Snow Leopard Server. This is compatiable with the Xserve (Early 2008 or Early 2009) or the Mac mini server config (Early 2009). This download is also available on the Apple Support Downloads page.
PRIME hand injury diagnosis system takes hold of innovation prize
It may look like little more than a pegboard and a force meter at present, but the PRIME hand-strength measuring device has already won first place at the IShow innovation showcase. Its magic lies in the custom software loaded onto the appended PDA, which makes it possible to accurately and repeatably diagnose hand and wrist injuries that doctors currently test for by squeezing and prodding. The Rice University students responsible for the Peg Restrained Intrinsic Muscle Evaluator have applied for a patent and are planning to commercialize the device, so we'll be looking for it on the next episode of House.[Via Physorg]
SE2 Labs ITC One, now with remote diagnostics
We've spent a little hands-on time with the ITC One uber-franken-HTIB, but Electronic House got some serious quality time with the unit during SE2 Labs' roadshow this past week. So if you've got $25,000 burning a hole in your pocket, but need just a little more detail on how the unit actually works, hit that read link. Still a little uneasy about pulling the trigger? Maybe knowing that SE2 Labs is adding remote diagnostics will ease your mind. For either standard maintenance (firmware updates, etc.) or unexpected problems, a technician can troubleshoot (and hopefully solve) the problem by using the RS-232 and IP connectivity in the ITC One. As SE2 Labs describes it, "...it's like having on-demand access to an A/V professional." Hmmm -- maybe if our friends got these, it would cut down the service calls we field! [Thanks, Chuck] Read - ElectronicHouse ITC One review Read - ITC One remote diagnostics
Motorola's SmartStream remote diagnostics to replace truck rolls
The MTR700 tuning adapter wasn't all that Moto was showing off at The Cable Show. Also getting introduced was its SmartStream Terminal Data Collector (STDC) software that gathers up diagnostic info from your Motorola STB and sends it to the helpful cable representative at the other end of the line. The idea, of course, is that field service (requiring a truck roll) will be replaceable by phone service (requiring hold time). Better still, the software is installable on-demand, so there won't even be a truck roll required to inject the code to your STB. We wouldn't expect cable companies to necessarily waive service fees for remote assistance, however. Just be thankful that help with your cable service may force you into tying yourself to the house between the hours of 10AM and 4PM.
