After a small but vocal amount of Netflix users got the world thinking that it was pulling a Comcast and putting caps on computer-based Watch Instantly users, the outfit's Chief Product Officer Neil Hunt has come forward to clear the air. He makes clear that Netflix's aspiration is to "deliver to everyone the best bitrate that their broadband connection can support," also noting that congestion "could affect some users, but not others, at some times, but not always." He also notes that different titles and encodes for different playback device types "may come from different CDNs or different servers at a particular CDN, so they may have different paths and different bottlenecks." We'd encourage you to hit the read link for the full explanation, but we're already seeing enraged Roku users bark back by his dodging of the so-called out-of-sync audio issue that's evidently still present. We'll go ahead and warn you, Netflix -- you can't please 'em all.

Depending on your choice of computing platform, possession of dedicated streaming hardware, and love of otherwise forgettable '80s films, Netflix's Watch Instantly service is either a godsend or a gimmick. Regardless, nobody likes arbitrary bandwidth caps, and that's what Riyad Kalla at The "Break it Down" Blog claims to have spotted, finding that Watch streams on his Xbox take multiple minutes to buffer, but that those on his PC (using the same connection) can take hours -- if they work at all. Doing a little snooping he found he was being capped to about 50 KB/sec per download thread on his PC, but if he spawned ten such threads he was able to get over 700 KB/sec. Something, it seems, is issuing a per-thread cap, but is it really Netflix? Or, rather, is it his Qwest DSL line doing a ham-fisted job of managing bandwidth? We've seen similar issues intermittently, but nothing consistent, so we're not quite ready to call this an internet-wide conspiracy just yet, but would love to hear about your streaming experiences lately.

Update: Based on the volume of "It's working just fine for me" comments both here and elsewhere it seems safe to say that if there is a conspiracy at work here, it's not Netflix's.

[Via Slashdot]

Netgear, we're here to tell you it's been far, far too long since you threw any new 802.11n gear our way, so we're pretty stoked to see a few new pieces roll out today. The outfit is formally introducing the WNR2000 Wireless-N router and DGN2000 Wireless-N router with built-in DSL modem this morning, both of which boast the company's own Push 'N' Connect with Wi-Fi Protected Setup to eliminate the need to remember those pesky network security passwords. Both units are available in kit form as well, which sees a USB wireless adapter bundled in just in case your rig is operating sans an 802.11n WiFi module. Everything is available now for anywhere between $89 and $129.

After a good bit of hand-shaking and check-writing to close out last year, Vonage has managed to remain out of the press for the majority of 2008. Now, however, the firm is sneaking back out from its cocoon in order to announce a partnership with Covad Communications. In essence, it seems that Vonage has inked an agreement to resell broadband packages using Covad's nationwide DSL network. Jeffrey Citron, Chairman, Chief Strategist, and Interim CEO even went so far as to say that the newly coined Vonage Broadband would enable the firm to "respond to the demand it hears from customers who prefer the Vonage brand." Really? You've got folks who prefer the Vonage brand? Maybe we missed the comeback.

While 250Mbps isn't likely to get the drool flowin' quite as quickly as a 40Gbps connection in one's home, it's still nothing to scoff at. And best of all, the technology is quite a ways beyond the drawing board. Reportedly, University of Melbourne's Dr. John Papandriopoulos has patented his SCALE and SCAPE methods for "dramatically reducing the interference which slows down data transmission in typical DSL networks." 'Course, the tidbit you're interested in comes when we find that these techniques can potentially deliver speeds of up to 250-megabits per second through existing telecommunications networks. The only changes that would be necessary to facilitate such sensational speeds are new modems for end users and "operational system changes" for providers. No word on when this technology will actually be put to good use (read: installed in our homes), but the inventor himself is headed to the US soon to take a new position within a startup company founded by "Stanford University Professor John Cioffi, the so-called father of DSL." Bring the goods with you, Doc.

[Thanks, Bram]

You may have heard the hubbub in the last 24 hours about AT&T's new Terms of Service for its DSL accounts, and its apparent hardline approach to customers who may criticize the company. For those of you not up to speed, the long and short of it is that the TOS stipulates that AT&T can and does reserve the right to disconnect any user's account if the telco believes said user is utilizing the connection to "damage the name or reputation of AT&T, or its parents, affiliates and subsidiaries." Sounds doomy and gloomy, doesn't it? Well, AT&T issued a statement in response to the backlash it's been getting, making it explicitly clear that it is not the company's policy to axe users who take it to task. Here's what they had to say:

"AT&T respects its subscribers' rights to voice their opinions and concerns over any matter they wish. However, we retain the right to disassociate ourselves from websites and messages explicitly advocating violence, or any message that poses a threat to children (e.g. child pornography or exploitation). We do not terminate customer service solely because a customer speaks negatively about AT&T. This policy is not new and it's not unique to AT&T."

So, according to The Man, you can talk all the smack you want about AT&T and its screwball policies / high prices / use of dental implants to monitor your conversations -- without the fear of having the lines snipped... or so they say.

Mark "Rizzn" Hopkins' internet ordeal is over, and he has detailed all the painful, laborious, and clearly unnecessary steps needed to put yourself into Cashville with AT&T's cheap-o DSL service over on his website. In the end, the poor guy spoke with what appears to be hundreds of the company's employees, had to "pay" $79.99 for a router (although they offer a mail-in rebate reimbursement), and forked over $50 for AT&T's "activation fee", yet still technically doesn't have service. Regardless, when he's paying a measly $10 $18 a month for his phone and DSL service, and you're still Go-Go dancing on weekends just to cover your voicemail charge, who will really have the last laugh? Hit the read link for all the painful details....

It wouldn't be too surprising to see a networking firm and a developer of intelligent 3G femtocell access points work in harmony to crank out a dazzling all-in-one contraption, and it looks like Netgear and Ubiquisys have done just that. Aiming to simultaneously enable mobile operators to provide enhanced cellular coverage in the home and allow consumers to access and control a range of home networking services via standard 3G handsets, the two have joined forces to stuff Ubiquisys' ZoneGate into future Netgear WAPs. The currently unnamed solution will reportedly pack an integrated DSL modem, WiFi, VoIP, and 3G femtocell technology into a single box, and while it's not scheduled to go commercial until early next year at best, operator testing should go live by Q4 of 2007.

Intel's not the only chap on the block loosing long range connectivity options on the world at CTIA, as Samsung is apparently aiming for the consumer market with its forthcoming Ubicell base station. While details are scarce at the moment, we do know that this "micromini BTS" will provide CDMA 1x services in the home by "enlarging the coverage area to shadow areas by connecting with DSL / cable modems." Essentially, this unit will help folks who live on the fringe of service areas to ditch their landline and finally enjoy the full benefits of their cellphone service. And while we're not entirely inclined to believe it, Samsung also states that its new creation will actually provide voice quality that's superior to VoIP. Nevertheless, we're still not sure when the Ubicell is expected to land, but those yearning to cut the cord on their landline can start sharpening the scissors.

[Via BoyGeniusReport]

EarthLink DSL subscribers will have a new option coming their way this spring, when the company partners up with TiVo to distribute TiVo Series2 DVRs and the TiVo service -- with a rebate on the cost of the DVR -- to new existing EarthLink customers. TiVo's been looking to branch out to new partners after its agreement with DirecTV ended, and its Comcast TiVo service won't launch until later this year. So far the services don't work together, but representatives indicated to CNET that a combination TiVo/DSL modem is a possibility, but there are "no specific plans at this time". We understand interoperable products might be a way off, but how about throwing in a newer Series3 TiVo and some additional HD features?

For those of you who happen to be in the predicament of owning a svelte hybrid cellular / WiFi phone, yet can't get cellphone service back in the boondocks where you reside, Actiontec is kicking out a range-extending router to help you make and receive calls on your mobile handset via WiFi. Touted as a "world's first," the Wireless FMC Router acts a standard four-port 802.11b/g/n router, supports WPA2 / WEP, and comes with a rather robust firewall to keep your conversations guarded from snoopers. Additionally, it facilitates call switching between the mobile and home WiFi networks as users move in and out of the house, giving you the option to connect via your cellular network or over VoIP with the same handset and same number. Aside from acting as a "middleman between the broadband and cellular networks," it can connect / drop from the WiFi / mobile networks on-the-fly while conversing, and can purportedly support "all major carriers" as well. So if you're thinking of consolidating the amount of phone numbers attached to your name, and don't mind picking up a hybrid handset, this multifaceted router will be able to simplify your conversations for $179.99 when it lands in Q2.

We'll go ahead and spare you the blatantly obvious "apples to oranges" remark, as the two fruitful companies actually do seem to have something in common based on a recent report from French newspaper Le Figaro. While we've seen a plethora of wireless broadband providers hook up with laptop manufacturers, Orange is apparently getting set to offer 1Mbps DSL service for (an apparently attractive) €60 ($79) per month, or "around €2 ($2.65) per day," and you even get a shiny new Apple MacBook to use with it starting in January. Additionally, those looking to make the most of their high-speed missions can upgrade to an 8Mbps connection for an additional €5 ($6.62) per day. While contractual terms aren't crystal clear just yet, it looks like some sort of "three-year agreement" would be in order, and Orange hopes the deal will lure enough folks in to move "1,000 units per month" for the first six months, which would certainly help its consumer base grow right alongside the competitive pressures it's feeling from the Iliad Group. Plus, if you're one of the first 200 to sign up, Orange will throw in a new iPod shuffle for an additional single euro. Purportedly, the whole deal will only be available to Frenchmen (and women) at first, but could spread to other parts of Europe if it catches on.

[Via MuniWireless]

In case you haven't been following the exciting world of telecom regulation lately (and really, why would you?), the FCC recently mandated that DSL providers no longer have to pay into the Universal Service Fund that's meant to subsidize rural and low-income phone service (and that may induce all kinds of pork-barrel spending, but that's a whole other story right there). Anyway, the elimination of this surcharge was supposed to be passed along to consumers in the form of lower monthly bills -- and many companies, including AT&T and Qwest, did just that -- but the sneaky suits over at Verizon and BellSouth decided to keep charging customers almost the exact same fee, though for different reasons. Verizon claimed that it had "developed new operating costs" in the previous year, justifying this so-called "supplier surcharge," while BellSouth began calling theirs a "regulatory cost recovery fee" -- even though the USF contribution regulation no longer existed. Both companies offered up some confusing doublespeak as to why these new, identical fees came into play at the exact same time that the USF fee was withdrawn; ultimately, however, pressure from consumers, the media, and the FCC forced them to retract the charges from customers' bills and issue credits where applicable. So in conclusion, we're really starting to see an encouraging trend here: first Dell implements a massive battery recall following tons of negative publicity, then Foxconn stops picking on those "slanderous" journalists in the wake of a massive public outcry, and now the telcos have been forced to mend their greedy ways after everyone got wise to their shenanigans. Therefore, that old adage actually seems to be true: a lot of the time, it's the squeaky wheel that really does get the grease.

Read- Verizon's fee
Read- BellSouth's fee
Read- BellSouth caves
Read- Verizon caves

A new plan by the FCC to keep the Universal Service Fund stocked in anticipation of the coming August exemption for DSL providers will likely lead to higher VoIP bills for consumers. The agency has ruled that companies like Vonage and SunRocket who offer Internet telephony services must now pay 7% of their revenue into the fund -- used to subsidize rural and low-income phone service -- which has been traditionally been stocked by taxing POTS and DSL providers at a rate of 10.9%. However, since DSL providers have been let off the hook for this program, the FCC needed to make up for the shortfall, so the agency both instituted the VoIP component and raised cellular carriers' contribution from 3% to 4%. Since providers tend to pass new costs on to the consumer, we can probably expect to see higher VoIP bills in the near future, but luckily the recent repeal of that Spanish-American war-era excise tax should mostly balance things out on the cellphone side of things.

Just because AT&T's Lightspeed and the late SBC and BellSouth's nascent FTTH rollout (which they now own, in a manner of speaking) aren't yet ready to provide prime time IPTV to the masses doesn't mean they will be stopped from taking on cable companies every which way they can; enter their new Homezone service. Since the DSL they currently serve up wouldn't be quite broad enough to give AT&T what they need for a true live-IPTV experience, they're bundling it with live TV from DISH, movie downloads from MovieLink, older programming from Akimbo, and DVR functionality in a single 2Wire-built box. It may seem a little piecemeal, but we're a little surprised this kind of  home entertainment hodgepodge angle hasn't already been explored -- our only real fear here is whether AT&T and 2Wire will nail it when bringing so many kinds of user experiences into a single livingroom box.