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  • BioWare's Neverwinter Nights forums hacked, EA Account information at risk

    by 
    JC Fletcher
    JC Fletcher
    06.23.2011

    And here we thought we'd get through a whole day without a hacking story. BioWare Edmonton Studio GM Aaryn Flynn sent out an email tonight alerting users of its "decade-old BioWare server system supporting the Neverwinter Nights forums." As with the Sega Pass hack, BioWare asserts that there is no danger of loss of credit card data, but other information -- like "user names, encrypted passwords, email addresses, mailing addresses, names, phone numbers, CD keys and birth dates" from EA Accounts may have been taken. These are the same EA Accounts used for online EA games, so it has significance beyond just forums for some old game. The email includes a password change link, and -- also like the Sega Pass hack -- BioWare took the precaution of changing everyone's passwords immediately. Of course, if you used the same password for any other site that you used for your EA Account, you should change that too. Should you have more questions, EA has posted a brief FAQ about the hack.

  • PSA: How to redeem Mass Effect 2 DLC codes ('cause it can get complicated) [update]

    by 
    Alexander Sliwinski
    Alexander Sliwinski
    01.26.2010

    BioWare has posted a clarification for those having issues redeeming Mass Effect 2 promotional codes received in the Collector's Edition of the game or as pre-order bonuses from retailers. The codes require you to go to MassEffect.com to redeem, and although PC players just have to download a file in most cases, it's the Xbox 360 users that are stumbling into an issue. Take note: If you have played a recent EA game with an online component (like Battlefield 1943) on your Xbox 360, chances are you already have an EA.com account linked to your Gamertag. If this is the case, do not create a new account on BioWare's or EA's site to redeem your code. Xbox 360 owners that have played an EA game online and have their Gamertags tied to an account should not input their codes until they can log into their EA.com accounts. If you've already tied your Mass Effect 2 DLC code to a new account, the only way we know to get the game content is to transfer your new account over to an existing one, which requires getting in contact with EA. We're currently contacting the publisher to see if EA can implement a streamlined process to transfer accounts and will update as soon as we hear back. Update: We've placed EA's suggestions on fixing various Mass Effect 2 DLC issues after the break.