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  • HP acknowledges complaints about the HP Envy 15's color calibration, will release a tuning utility in the 'coming weeks'

    by 
    Dana Wollman
    Dana Wollman
    03.08.2012

    If you remember, we had some mixed feelings about the HP Envy 15's IPS display when we took the laptop for a spin earlier this year. On the one hand, it offers wide viewing angles, deep contrast and rich saturation. (Not to mention, when are we ever going to complain about 1080p resolution on a 15-incher?) Still, as many disgruntled forum posters have pointed out, the color calibration seems off against other displays, with reds skewing orange and purples veering into bluish territory. At the time, we reached out to HP for comment and were told to sit tight while the company investigated the issue. Well, today we got an answer, and while the outfit is stopping short of admitting any sort of defect, it is willing to concede the color tuning is different, to say the least. Better yet, it's promising a fix for those incapable of un-seeing it. In a statement, HP's PR team said: HP understands that some customers have expressed concern regarding the appearance of the color red in the ENVY 15 full High Definition (HD) panel, and we wanted to reassure our customers that this panel is functioning properly. HP ENVY Series notebooks use optional premium LED-backlit display panels that have a higher color gamut (range of viewable colors), brightness and viewing angles than many display panels. This means that some colors may appear differently than they do on other displays. A company rep added that over the "coming weeks" HP will release a tuning utility that will allow users to adjust the color settings, making those reds redder, et cetera. It's still unclear how extensive these options will be (after all, HP is still steering the most discerning customers toward its DreamColor offerings), but something's most likely better than nothing, right?

  • Apple releases iMac Graphic, MacBook Pro EFI firmware updates

    by 
    Kelly Hodgkins
    Kelly Hodgkins
    03.01.2012

    Apple recently released two firmware updates that address graphics problems in the iMac and select MacBook Pro models. The iMac update fixes a graphics issue in Lion that would lock up the all-in-one machine, while the MacBook Pro update targets 15-inch, late 2008 models with a flickering display. Seems like Apple released the iMac update in August, but it apparently showed up again yesterday. You can view the details on Apple's support website. [Via AppleInsider]

  • SWTOR to get ability delay fixes but no Valor rollback [Updated]

    by 
    Matt Daniel
    Matt Daniel
    01.20.2012

    Oh, happy day! BioWare's Georg Zoeller has posted a new entry on the Star Wars: The Old Republic official site addressing the incredibly frustrating ability delay that has had players up in arms. Zoeller states that the team has found a number of issues, including abilities on cooldown being displayed as usable, unreliable instant abilities, and significant input delay in "certain game situations, most notably (but not limited to) fast-paced PvP." The team has worked out the two former bugs and is scheduled to get the respective fixes onto the public test server in the next update. Work on the latter issue is in "the later stage of testing," and the team hopes to be able to roll it out onto the live servers "very soon." Here's to hoping that when Zoeller says soon, he means "soon" and not "soon™." [Update: A second dev blog, this one by BioWare's Jeff Hickman, explains the situation with Ilum PvP and why the team decided not to rollback Valor points in the wake of recent exploits. He does promise that the team will use game metrics to take action against the worst offenders if merited.]

  • BioWare's James Ohlen: Bug fixes coming weekly

    by 
    Matt Daniel
    Matt Daniel
    01.04.2012

    Any new MMO, even big-budget behemoths like BioWare's Star Wars: The Old Republic, is often fraught with bugs and exploits that can keep the game from living up to its full potential. The Old Republic's game director, James Ohlen, recognizes this and has stopped by the official forums to let players know how the company will be handling the game's bugs, glitches, and exploits. Ohlen states that "almost every week [BioWare] will be releasing a new patch." These pseudo-weekly patches will be focused almost entirely on fixing bugs, exploits, and glaring balance issues within the game. Ohlen does remind players, however, that bug-fixing is not always a simple task. "There are issues that we will fix immediately," he says, with the caveat that "these are rare and not every issue can be fixed in this manner. We usually reserve these 'emergency fixes' for bugs that are stopping players from playing the game or to exploits that could unbalance the entire game if not corrected." I'm sure players have a few things in mind to which an emergency fix could be applied, but we'll just have to wait for the next patch to see what the devs have cooked up.

  • Newest test server pass for Star Trek Online aimed at cleaning up [Updated with F2P date!]

    by 
    Eliot Lefebvre
    Eliot Lefebvre
    11.08.2011

    Bugs and design issues are present even in the universe of Star Trek Online, ranging from irritating interface bugs on ship consoles to the apparently frequent bug that causes the holodeck to nearly kill everyone on the ship every few weeks. They also crop up in the game itself, of course, but as outlined in the latest Path to F2P blog, the development team is focusing in closely on trying to eliminate several bugs and design issues currently in the game. Patrol missions, for instance, are being changed from a flat sequence of isolated system missions into a more freeform system that scales with level. Crafting changes are also being put in place, giving players "material blocks" to work with that are purchase via dilithium, thereby allowing fleets and groups of players to shunt crafting resources toward a single player. The entry also hints at an entirely new form of content coming to the test server over the next month, although players will have to wait to find out what that means. [Edit: More details on the F2P switch have also surfaced, thanks to our friends at IGN.]

  • Sprint issues OTA fix for HTC Android handset vulnerability

    by 
    Michael Gorman
    Michael Gorman
    10.25.2011

    Earlier this month, we found out that after a software update HTC's Android handsets had a serious security flaw -- any app could gain access to user data, including recent GPS locations, SMS data, phone numbers, and system logs. To its credit, HTC responded quickly to the security issue, and now an OTA update with the fix is going out to those on the Now Network. Sprint users with an EVO 4G, 3D, Shift 4G, Design 4G or View 4G can get the download, as can Wildfire S owners. The patch available now for a manual download, and more info on the fix can be found at the source below. [Thanks, Korey]

  • Apple releases iMac Graphic Firmware Update 3.0 to address hanging graphics

    by 
    Chris Rawson
    Chris Rawson
    08.24.2011

    Apple has released iMac Graphic FW Update 3.0 to address graphical hanging issues that some people were reporting on iMacs. After upgrading to Lion, many users had reported their iMacs were locking up entirely after playing certain kinds of videos, requiring them to reboot in order to regain control. This firmware update hopes to address this problem. As with all firmware updates, the file itself is small -- 482 KB -- but it does require you to reboot your iMac and ensure the power is not interrupted during the update. Let us know in the comments if this update resolves your iMac's issues.

  • iOS 4.3.2 / 4.2.7 now available to download, fixes iPad 3G and FaceTime woes (update: jailbroken!)

    by 
    Vlad Savov
    Vlad Savov
    04.14.2011

    If you're hankering to be riding the very latest mobile software from Apple, hit up your iTunes, for version 4.3.2 of iOS is now available for downloadin' and updatin'. Fixes for occasional "blank or frozen" FaceTime video and iPad 3G issues get top billing, while the obligatory security updates fill out the rest. The size of this mighty software drop? A hefty 666.2MB. Update: Well, someone's skipping class today. A tethered jailbreak is already in the wilds, if you dare. Thanks, Jeff! Update 2: Looks like Verizon customers are getting a slightly different update of their own: iOS 4.2.7. It promises only "bug fixes and security updates." [Thanks to everyone who sent this in]

  • Alter Ego: Scarred for life edition

    by 
    Krystalle Voecks
    Krystalle Voecks
    02.26.2011

    Earlier this week saw the arrival of the highly anticipated February update in DC Universe Online. Like any other large patch in an MMO, this update not only added quite a bit of great new content and fixed some glaring exploits but introduced several issues that weren't there before. My personal pick for "worst new bug" since the patch? The F9 button no longer takes screenshots. First world problems, I know. Of course, this means I'll be dedicating this week's column to looking at some aspects of our new patchy overlord. Is it all that we hoped it would be? No. I don't think even Sony Online Entertainment would be boastful enough to make that claim. Still, I do think this first major content patch to DC Universe Online is an equally major step in the right direction. However, the tying together of PC and PS3 patches means that we won't likely see another major game-fixing update until next month since whatever the devs push out has to be able to pass muster on both platforms. That said, there's more than enough to talk about this week (and next, really), so let's get to it!

  • Test Drive Unlimited 2 slammed with game-breaking launch bugs

    by 
    Mike Schramm
    Mike Schramm
    02.11.2011

    Bad news for those who picked up Test Drive Unlimited 2 this week: the game is apparently falling apart, thanks to a few game-breaking bugs across various systems, including "permanent loading screen" problems and issues where the game's save file will get corrupted or not load. A number of network-reliant game components have been taken offline already, and the official Twitter account says the Eden Games team is working as fast as it can to sort things out. Programmers have been pulled in from other projects with the dev promising that "no one is going home until we get this working." So, if you bought the game and encountered these issues, sit tight. If you were thinking about picking up the game this weekend, it might be prudent to wait until everything gets sorted out. In the meantime, there are lots of other games to play, or there's even this thing called "outside" we've heard about, whatever that is. Update: The producer has posted on the forums to say that most issues have been fixed, and all content should be back online. Enjoy virtual Ibiza -- "outside" isn't that big a deal anyway. [Thanks, Tony]

  • Macworld Expo 2011: iFixit wields their magic in person

    by 
    David Winograd
    David Winograd
    01.29.2011

    On stage at Macworld 2011, two of our friends from iFixit, Kyle Weins and Luke Soules, attempted to fix broken Apple stuff right in front of an audience. The session was moderated by Chris Breen, who asked the audience to bring up their broken gear in the hope that it could be fixed right on the spot. iFixit, for those that don't know, is a firm that not only posts teardowns of popular Apple products, but strongly believes in empowering users with the ability to fix their own Apple equipment, and sells replacement parts and tool kits to allow people to do it. As Luke attempted repairs, Kyle described exactly what was going on. Unfortunately, they weren't successful at any repairs during the session, but they were working under some impossible conditions. People in the audience had a lot of different broken things, and iFixit was only able to bring in two boxes of parts, which limited them dramatically.

  • Nexus One gets tiny update to Android 2.2.2, fixes SMS routing issues

    by 
    Sean Hollister
    Sean Hollister
    01.22.2011

    Not to be outdone by its Samsung successor, the Nexus One's getting a miniature over-the-air update as well, sending users on a mind-bending ride from Android 2.2.1 (version FRG83D) to the FRG83G build of Android 2.2.2. When they emerge thoroughly dazzled and confused on the other side, what will they find? We spoke to Google and it's just a few bug fixes, but one of them's rather important -- this update will go down in the annals of history as the one that doesn't inadvertently send humorous texts intended for your co-workers to your deathly serious boss. Oh, and if that sounds like something you'd like to have immediately, rather than waiting for a formal rollout, you can find the file you need at Google's servers right now. [Thanks to everyone who sent this in]

  • Fallen Earth state of the game letter previews economic fixes, new content

    by 
    Jef Reahard
    Jef Reahard
    01.05.2011

    Another year dawns fresh on the wasteland, and Icarus senior game designer Marie Croall checks in on the official forums for Fallen Earth's latest State of the Game update. 2011 looks to be an exciting year for fans of new stuff, as the game will see a combat revamp, new high-level group content, and of course the new Sector 4 portions of the map. Icarus plans to release Sector 4 across four counties with the first one, Alpha, raising the level cap by five and bringing new gear, mutations, recipes, and abilities to the game. Look for it to debut on the live server in the second quarter of 2011. Why the delay? Croall explains that the team needed to address balance issues prior to rolling out new content. "There were several areas of combat that we needed to adjust before we could properly design encounters and instances as we moved forward. Additionally, our art team has been taking these past few months to make huge improvements that are necessary for the gameplay, story and setting. As important as it is to us to get the new content out, it's more important to get it out right," she says. Croall's letter also clues us in to the next patch, currently scheduled for February. In addition to skill and mutation balancing, the update will feature the new scavenger boss system (with new bosses and encounter areas) as well as the team's first crack at a round of economic fixes. Icarus is taking some of the concerns raised about Fallen Earth's economy to heart and is going to be addressing everything from supply and demand to drop rates, trading concerns, and general crafting fixes. "A thriving player driven economy should be a central part of our game and we're working very hard on getting it there," Croall writes.

  • Verizon: LTE modem handoff has two-minute delay, fix (and Mac compatibility) on the way

    by 
    Sean Hollister
    Sean Hollister
    12.11.2010

    Though we found Verizon's new LTE network pleasantly speedy in early testing, there are a few rough edges to the tech -- Verizon's USB modem have difficulty handing off connected users from an EVDO network to an LTE one, and of course, they don't yet work on Mac. However, Verizon's since admitted to both these issues and pledged to remedy the twain. "Hand-offs can take up to a couple minutes, but that was expected and a fix is in the works," it told Computerworld earlier today. "Mac is not yet supported, and we've been working on drivers for Mac OS for weeks, and expect to update relatively soon," a representative added. Now let's see the company bring some sense to the wild, wild west we call the 4G market.

  • QuickTime 7.6.9 out now, fixes a number of security issues

    by 
    Mike Schramm
    Mike Schramm
    12.07.2010

    Apple has updated QuickTime to version 7.6.9, bringing out a whole slew of security fixes protecting against various "maliciously crafted" file formats. Apple has been working closely with security experts to hammer these out, and as a result, the software is much better protected against opening files designed to cause problems. You can find the update in the usual places, including a Software Update client near you, or directly from the QuickTime download website. Enjoy and be safe! Update: This fix is for Mac OS X Leopard and Windows users only, so if you're wondering why you don't see it in Software Update, that's probably why.

  • Need for Speed: Hot Pursuit PC patch to bring law-breaking bugs to a stop

    by 
    Mike Schramm
    Mike Schramm
    11.27.2010

    Need for Speed: Hot Pursuit's dev team has been combing the code of the game for some additional features and bugfixes, and both of those are set to peel out in the title in a patch next week. The patch should lay down an EMP on issues with multi-core CPUs, pop a spike strip on some runaway rain and snow effect issues, and set up a roadblock for a few other crashes and problems, stopping them in their tracks. One issue that won't get fixed: the obsession born from the game's Autolog feature as you tryto beat your friends' times by just a few more seconds. The developers have decided that it's a personal problem, so you'll have to patch yourself on that one.

  • Xsyon beta update adds architecture skills, revamps terrain

    by 
    Jef Reahard
    Jef Reahard
    11.11.2010

    Yep, Xsyon's still around, and the post-apocalyptic sandbox MMORPG from Notorious Games continues its beta testing phase with a full client and server update this week. The patch has also wiped all your beta characters as well as the world terrain, making way for smoother texture revisions that should be visible as you read this. Other significant patch details include the architecture skill (which allows players to create walls and buildings), the masonry skill (designed to complement architecture), and various tweaks to combat and characters. Among these is a revision to the alignment system that flags both defenders and attackers. Finally, the new client boasts several bug fixes related to collision detection, memory leaks, and animation fixes. Check out the full list of improvements on the official Xsyon forums.

  • AppleCare has paid for itself

    by 
    TJ Luoma
    TJ Luoma
    10.28.2010

    My iMac is about three years old. I know this because my AppleCare is expiring on November 7th, and it extends the included one-year warranty by two years to give a total of three years of coverage. In short, I'm glad I've had it and wouldn't consider owning a Mac without it. In the last three years, I have had a hard drive replaced (December 2008), a logic board replaced (March 2010), and am currently scheduled to have a second hard drive replacement (late October 2010). I'm not particularly hard on my computers. They've all been plugged into UPS units (I've had good success with APC) and treated well and fairly. Perhaps I'm just unlucky. Whatever the reason, choosing AppleCare is a simple matter of numbers: given the number of Macs that Apple sells, if even a fraction of 1% have issues over the course of three years, that's going to be a significant number. Others will tell you they've owned several Macs, without AppleCare. This is the same lot who never purchase "extended warranties," which they consider "scams." To them I say that AppleCare is an exception, especially since Macs are increasingly difficult or impossible to get into. Still others will say that Apple ought to include 3 years' worth of protection with every Mac they sell. Perhaps, but the world as it exists is often disappointing compared to the world as we wish it existed. Read on for some suggestions for getting the most out of AppleCare.

  • Dawntide devs focus on open beta tweaks

    by 
    Jef Reahard
    Jef Reahard
    06.13.2010

    Dawntide's open beta period is in full swing, and Working as Intended has a lengthy list of bug fixes, updates, and general tweaks scheduled to go under the development microscope over the next few weeks. Ronin, internal systems engineer for WAI, has updated the official forums with a look at what the team plans to focus on next. Many of the changes are run-of-the-mill and about what you'd expect from a beta client, but some are fairly interesting and bear watching, including the creation of boat routes between continents, the addition of new mining areas and crafting yield tweaks, and changes regarding food and drink effects. You can check out the full post on the official Dawntide site, and while you're at it, you can view a trailer of open beta gameplay footage as well.

  • Warhammer Online and Dark Age of Camelot olive branches now available

    by 
    Eliot Lefebvre
    Eliot Lefebvre
    05.05.2010

    The past couple of months have not been kind to Mythic Entertainment, with an uncomfortable double-header of a huge billing fiasco followed by the closure of the Mythic Store. The billing especially produced a great deal of outrage from players, understandably concerned about their account security as well as the potential impact on their bank accounts. Even reversing the charges didn't leave everyone completely mollified -- but Mythic has put in the effort to try and not just apologize and reverse the error, but help regain the trust and goodwill of the players. Both Warhammer Online and Dark Age of Camelot players will receive two items of their choice on all current and future characters, with Warhammer Online mailing out tokens and Dark Age of Camelot simply allowing you to talk to a Royal Accountant. The items include dyes, decorations, temporary disguises, and other fun toys for players to help recover from the aftershocks. On the off chance that you didn't receive the items and were billed multiple times, the team at Mythic has a specific appeals process to ensure correct delivery. As bad as the error was, it's good to see that players will be compensated nicely for as long as they keep playing.