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Once upon a time, I worked as a game master for a very popular MMORPG. My duties were relatively simple: help players out of sticky situations and enforce the rules of the game when it came to cheating, harassment, and general player behavior. A game master's role is to protect the player from any...

August 30th 2013 at 10:00am 0 Comments
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Everyone who logged in to Darkfall Unholy Wars to test the latest patch got an unexpected surprise not listed in the patch notes. Sure, everyone was expecting new warships and combat changes, but everyone was not expecting to log in as an administrator. That was apparently true of every single play...

August 12th 2013 at 3:00pm 0 Comments
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This may seem like common sense to a lot of people, but it came up as an issue recently on the official Customer Support forums. The message is simple: Don't file false GM tickets. Whether you're doing it to get back at someone you dislike, to play a prank on someone, or just because you're bored...

March 8th 2011 at 8:00pm 0 Comments
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There aren't many MMO publishers out there who would actually offer refunds for gamers who don't have fun in their titles, but this is exactly what Aeria Games is doing. We did a double take when hearing about this but it's legit. Superman0X is a USA Gamemaster for Aeria Games, and has declared "Apr...

April 7th 2009 at 8:00pm 0 Comments
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What classes do Blizzard employees play?This is an often asked question by people on the forums. Sometimes it comes with a finger pointing at such and such a developer or community manager, accusing them of favoritism for a given class because it's the one they play the most.Over the past few days w...

December 3rd 2008 at 5:00pm 0 Comments
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Questions are frequently asked on the official forums that only receive a response saying that it's an issue that needs to be reported to a GM in-game rather than on the forums.  Well, now people have a place to ask such questions on the forums, where everyone can see them - the customer serv...

May 4th 2006 at 9:00am 0 Comments
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Over at Something Awful, an alleged ex-Blizzard Europe GM is answering questions from the fray on what it's really like behind the curtain. From 25-year accounts to GM Island, there are some interesting questions and answers on the front page, although you'll have to subscribe to Something Awful if...

May 2nd 2006 at 11:59am 0 Comments
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Omnipotence, omniscience, and having to deal with users' complaints day in, day out; being a GM has its ups and downs. If you suddenly found yourself in the shoes of a GM, for one single day, what would you do with your power? Is it time for revenge, or would you seek out those in need of help? Woul...

February 22nd 2006 at 8:00am 0 Comments